Raise Digital Program Manager

• Use your exceptional program management and multidisciplinary team leadership experience for good.
• Be part of a dynamic fast-paced organisation delivering best-practice youth mentoring to over 2000 at-risk young people across Australia
• Full-time employment 38 hours per week Salary packaging available
• Hybrid role (home office Sydney office if candidate lives in Sydney)

About Raise:

At Raise we exist to help young people. We do one thing and we do it really wellyouth mentoring.

Our best-practice early intervention mentoring program is proven to create lasting impact. By matching trained and trusted volunteer mentors with teenagers who need extra support we help young people feel heard valued and hopeful for the future.

Operating in over 180 high schools across Australia we provide life-changing mentoring to more than 2000 young people every year.

Join our passionate village of people dedicated to making a difference. At Raise youll work in a flexible positive and collaborative environment where your contributions have a real impact.

About the Role:

Were looking for a strategic and dynamic leader to oversee the effective day-to-day management and delivery of the Raise Digital Program. This key role provides supervision guidance and operational oversight to case managers mentor support facilitators and volunteer mentors ensuring safe consistent and impactful program delivery aligned with Raise Foundations values and youth safety standards.

Key responsibilities include:

• Lead daily operations of the Raise Digital Program to ensure high quality and youth safety delivery
• Coordinate mentee recruitment and onboarding pipeline working with referral partners schools and internal teams to achieve annual recruitment targets
• Provide supervision guidance and support to Digital Case Managers and Mentor Support Facilitators
• Refine digital program systems and workflows to support transition from pilot to business as usual
• Monitor program performance identify opportunities for improvement and implement enhancements
• Uphold and enforce the Raise Youth Safety Risk Management Framework and youth safe policy requirements

A full list of responsibilities is available in the Position Description.

About you:

You are a highly experienced youth program manager with expertise in digital program delivery and team leadership with a passion for purpose-driven work. You bring:

• Relevant tertiary qualifications in counselling youth work health social work psychology or related discipline
• Demonstrated experience in program management within youth services or digital delivery
• Proven experience supervising or leading multidisciplinary teams
• Strong understanding of youth safety and mandatory reporting requirements
• Experience delivering or coordinating online programs and using digital platforms
• Excellent organisational and administrative skills
• High level digital literacy and proficiency with online collaboration tools
• Strong written and verbal communication skills
• Ability to interpret program data and apply insights to practice
• Capacity to exercise initiative problem solving and professional judgment

Our Values: At Raise we have six values that express our shared understanding of what we believe how we would like others to see our personality what we aspire to as an organisation and how we aim to behave: Be Courageous we are imaginative driven progressive confident Show Heart we are kind passionate sincere empathetic Give Respect we believe in acceptance equity inclusivity Apply Integrity we operate with authenticity accountability transparency Bring Vitality we are positive fun energetic inspiring Deliver Excellence we are evidence-based responsive consistent experts in our industry

Diversity Inclusion and Accessibility:

At Raise Foundation were committed to creating safe inclusive and empowering spaces for young people mentors employees and our wider community.

We welcome and value people of all ages genders cultural and linguistic backgrounds people with disability (both seen and unseen) Aboriginal and Torres Strait Islander peoples people from all social classes and those diverse in gender identity and sexual orientation. We recognise and respect all differences in people and believe that lived experience from marginalised communities brings essential perspectives and diversity of thought. This is not only critical to building a fair and equitable workplace but also strengthens our ability to fulfil our purpose to improve the social and emotional wellbeing of young people by connecting them with trusted and trained mentors across Australia.

Raise is proud to be an equal opportunity employer that encourages flexible work arrangements and is committed to creating an environment where all employees feel respected supported and able to thrive.

Raise is committed to creating an inclusive and accessible recruitment process. If you have any questions about your application or require adjustments at any stage of the recruitment process please contact us at

Interested If this sounds like you wed love to hear from you! Please submit your application including a cover letter addressing the selection criteria.