Customer Service Representative
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Job Location:
Gilroy, CA - USA
Hourly Salary:
$ 16 - 19
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Service Center
GilroyJOB SUMMARY
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties which may include but not limited to greeting and providing extraordinary customer service to internal and external customers monitoring work volume scheduled for the center and recommend load level requests when necessary coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations billing and load level processes.
OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO:
- $16.50 to $19.00 per hour
BENEFITS OF JOINING CALIBER
- Benefits from day one: Immediately eligible for medical dental and vision
- Industry Comparable Pay Paid weekly and eligible for overtime
- Paid Vacation & Holidays Begin accruing day 1
- Career growth opportunities We promote from within!
- A career for life - Youll gain hands-on experience within a production shop
REQUIREMENTS
- 1 years of experience within a customer facing environment
ABILITIES/SKILLS/KNOWLEDGE
- Effective verbal and written communication skills
- Ability to navigate multiple software systems i.e. Microsoft Office Suite
- Work through competing priorities and adapt easily to a fast-paced environment
- Ability to provide personable friendly customer service to internal and external customers
- Ability to work in a collaborative environment
Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services including Caliber Collision one of the nations largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement Protech Automotive Services for mobile diagnostic scanning and calibration powered by hands-on experts and Caliber Fleet Services for all services which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life Calibers more than 30000 teammates are committed to getting customers back on the road safely and back to the rhythm of their lives every day.
By joining Caliber you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.
Caliber is an Equal Opportunity Employer
Pursuant to the California Fair Chance Act Los Angeles County Fair Chance Ordinance for Employers Los Angeles Fair Chance Initiative for Hiring Ordinance and San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness meet client expectations standards and accompanying requirements and safeguard business operations and company reputation.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
This no-cost, 15-week collision repair and auto body job training for veterans. Caliber is committed to helping ex-military transition to a rewarding civilian career.
