Assistant Security Manager

AccorHotel

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profile Job Location:

Singapore - Singapore

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Prepare monthly staffing schedules monitoring staff attendance and assist in planning work schedules.
  • Maintain a Hotel logbook on incidents complaints etc. and refer them if required to the appropriate department for follow up action.
  • Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients and guests of the Hotel.
  • Be proactive in guests requests and anticipate Safety needs according to Singapores events.
  • Maintain a high level of controlling details within the guest areas.
  • Conform to and enforce Security policies procedures rules and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.
  • Prepare the annual capital and operating budgets for the Department.
  • Ensure that all potential and real Hazards are reported immediately and rectified.
  • Be fully familiar of the Emergency Procedures Policies and Standard Operating Procedures as established by the Hotel.
  • Assist in safety and emergency training for all employees.
  • Ensure that all emergency procedures are rehearsed implemented and enforced to provide for the security and safety of guests and employees.
  • Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws statutes etc.
  • Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.
  • Use safe manual handling techniques and practise safe work habits following Accor Health Safety and Environment policies maintain procedures to minimise our impact on the environment and prevent pollution.
  • Perform other duties as directed by the General Manager.

Qualifications :

  • Certificates in National Skills Recognition System CPR First Aid Management and Basic Fire Fighting.
  • Minimum 2 years of relevant experience in a similar capacity.
  • Service oriented with an eye for details .
  • Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction.
  • Effective management leadership organizational and communication skills.
  • Ability to remain calm and react fast to situations.
  • Preferably possesses a Fire Safety Manager Certificate

Additional Information :

Whats in it for you

  • Centralised location walking distance from City Hall MRT
  • 5 days work week
  • Duty meals and uniform provided
  • Comprehensive medical benefits
  • Birthday Leave
  • Family Care Leave
  • AWS
  • F&B and worldwide hotel discounts

Remote Work :

No


Employment Type :

Full-time

Prepare monthly staffing schedules monitoring staff attendance and assist in planning work schedules.Maintain a Hotel logbook on incidents complaints etc. and refer them if required to the appropriate department for follow up action.Handle and resolve all guest queries and complaints in an efficient...
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Key Skills

  • Business
  • Criminal Justice
  • Security Management
  • Compliance
  • General Managements
  • Security Requirements
  • Security Systems
  • General studies
  • Access Control
  • Safety and Security Management
  • Security Procedures
  • Information Security
  • Risk Assessments
  • Security Issues
  • Physical Security

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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