Job Title: Operations Coordinator
Reports To :Vice President Operations
Positions Supervised :None
FLSA Status :Non-Exempt
Job Summary:
TheOperations Coordinator supports theoperationsleadershipteam by coordinating departmental processes organizing information and ensuring smooth day-to-day operations. This role manages timelines prepares materialsmaintainsdocumentation and supports communication across teams to help initiatives move forward. TheOperationsCoordinator plays a keypartin keeping work organized ensuring follow-through andmaintainingefficient administrative and operational support for the department.
Job Responsibilities
Operational Coordination & Support
- Coordinates operational workflows timelines and recurring processes to support departmental goals.
- Tracks project milestones meeting action items and follow-up tasks tomaintainvisibility into progress and ensuretimelycompletion.
- Manages calendars travel arrangements departmentlogistics and expense processing to support effective coordination of departmental activities.
- Assistswith routine operational tasks such as intake routing form preparation and organizing information needed for reviews or decisions.
Information Management & Documentation
- Prepares and organizes department materials including reports presentations summaries and reference documents.
- Maintains department records templates trackers and documentation to support process consistency and audit readiness.
- Ensures documents files and shared resources areaccurate updated and easy for stakeholders to access.
- Handles sensitive information with professionalism discretion and sound judgment.
Meetings Communication & Follow-Through
- Schedules and coordinates departmental meetings conference calls and events including preparing agendas assembling materials and documenting notes.
- Monitors and communicates follow-up tasks to keep work moving forward and ensure alignment across stakeholders.
- Drafts or proofreads internal communications updates and summaries to support consistent andtimelyinformation flow.
- Partners with cross-functional teams to collect information andconsolidateupdates for departmental reporting.
Departmental Operations & Logistics
- Supportslogisticsfor department-wide activities such astrainings compliance reviews or operational updates.
- Coordinates supplies resources and technologyneedsto ensure the departmentoperateseffectively.
- Identifiesopportunities to streamline administrative processes and contributes to updating or improving departmental procedures.
Required Qualifications
An equivalent combination of education training and experience will be considered.
- High school diploma or equivalent
- 2 years of administrative coordination or office support experience preferably supporting multiple leaders or departments
Preferred Qualifications
- Associates or Bachelorsdegree in business administration communications or a related fieldor equivalent experience
- Experience in a financial institution or highly regulated industry
Knowledge Skills and Abilities (KSAs)
A representation of the knowledge skills and abilities necessary to perform this job competently.
- Skilled in organizing information managing multiple priorities andmaintainingaccuracy and attention to detail
- Skilled in preparing clear professional documents reports and presentations
- Skilled in using Microsoft Office Suite (Outlook Word Excel PowerPoint) and digital collaboration tools
- Strong written and verbal communication skills to support clear information flow
- Ability to track timelines follow up on action items and keep work moving forward
- Ability tomaintainconfidentiality and use sound judgment when handling sensitive information
- Ability to build positive relationships and work collaboratively across teams
- Ability to adapt to shifting priorities in a dynamic environment
Work Environment
Environmental or atmospheric conditions commonly associated with the performance of this jobs functions.
- Hybrid work environment (combination of remote & onsite); requires regular use of online tools systems and collaboration platforms
- General office settingor branch environmentwhen working onsite
- Travel to branch locations vendor sites or other business-related locationsas needed
- Attendance at offsite meetings events ortrainingsas needed
Physical Abilities
The physical demands described below are representative of those that must be met by an employee to successfully perform this jobs essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to work at a computer in a stationary position for up to 8 hours per day
- Ability to occasionally carry light materials (e.g. laptop presentation materials)
- Ability to travel for business by car or air and stay in public accommodations as needed
TogetherCredit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal state and local laws and provides equal employment opportunities without regard to race color religion gender age sexual orientation gender identity or expression national origin military orveteran status disability (including pregnancy) genetic information or any other protected status to all qualified applicants and employees. TogetherCreditUnion is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.