Tenancy Support Services Team Assistant

Were excited to be looking for a new Tenancy Support Services Assistant and an enthusiastic problem solver to join our team in Yeovil for a 12 month fixed contract.

We work closely alongside our Welfare Benefit Officers and Tenancy Support Officers supporting colleagues and customers across the whole geography of our business. We support with grant payments to customers and are a vital point of contact for the DWP soa basic knowledge ofUniversal Credit and Housing Benefit would be good but not essential.

As you will work closely with numerous teams around Abri you should have great IT and people skills to support colleagues and customers with the administration of our services. Youll keep accurate customer records to ensure continuity of service through the business.

Wellbeing remains at the heart of everything we do - its our priority that customers are supported throughout their tenancy and their homes remain safe and managed to the highest standard. Remember we dont just want to do things the way theyve always been done we want to do things even better!This means you will work closely with numerous teams around Abri and keep accurate customer records to ensure continuity of service through the business.

For more information please take a look at the job description below.

INDABRI

Abri is a large housing provider who own and manage more than 58000 homes and various community assets serving around 113000 customers across the South of England.

We believe everyone has the right toa good qualitysafewarmand sustainable home in a community where theycanbelonggrowand does that look like in real terms

Wereinvesting 689mover the next ten years in our existing homes to improve building safety and make them more energy efficient.

• Weredelivering 10000 homes by 2030 ensuring affordable housing isbuiltwhereitsneeded most
• Wereinvesting in our communities to address local issues and create opportunities for everyone

As we growwerere-establishing our strong local presence toprovideareally goodservice. Abri has adopted a regional approach to service delivery withouroperating areas split into three each with their local governance our colleagues aremore visibleaccountableand better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategicobjectivescan be found at.