Project Coordinator

Winter Park, FL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

What were looking for:

Humata Health Inc. is seeking a dynamic and results-driven Project Coordinator to join our Delivery team. This role supports customer implementations by assisting project managers with planning execution coordination and communication activities. This role focuses on building strong foundational project management skills customer-facing experience and healthcare domain knowledge with increasing ownership over time.

Location: Hybrid - Orlando Florida US or Remote US

What youll do:

Customer Implementation Support

Support Project Managers in executing customer implementations from kickoff through go-live and early post-launch.
Assist with maintaining project plans timelines and task tracking in Smartsheet
Coordinate implementation activities across planning build testing and go-live phases.
Track project dependencies risks and action items escalating issues to the Project Manager as needed.
Serve as a secondary point of contact for customers and internal stakeholders during the implementation process
Schedule and coordinate customer and internal meetings including preparing agendas and materials.
Provide training coordination support and scheduling assistance with customer end users

Operational Excellence & Execution

Maintain accurate project documentation including meeting notes risks issues and status updates.
Send meeting summaries and next steps within one business day after implementation meetings.
Support the execution of project communication plans to ensure stakeholders are informed of progress and upcoming milestones.
Assist with testing and training preparation activities including documentation and coordination.
Help obtain and track payer portal and EHR credentials required for implementation.
Support reporting and dashboard updates related to project health and milestones.
Maintain streamlined and updated internal documentation folders and customer-facing collateral

Customer Advocacy & Continuous Improvement

Participate in Go-Live Check-In Calls alongside Project Managers and Customer Success Managers.
Partner with CSMs and Support teams to monitor post-launch issues and reporting accuracy.
Observe and learn how customer workflows align with product functionality; flag gaps or questions for escalation.
Collaborate with cross-functional teams (Sales Product SMEs) to support customer needs.
Actively seek feedback and coaching to grow project management and customer-facing skills.

What youll have:

Bachelors degree in Business Healthcare Administration or a related field.
1-3 years of experience in a coordination customer support operations or project-related role in a healthcare SaaS or technology environment
Interest in healthcare operations prior authorization or revenue cycle workflows
Analytical mindset with the ability to use data to track progress identify trends and flag risks
Strong written and verbal communication skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
A customer-first mindset & collaborative team player

Preferred Experience & Skills:

Comfortable working with project tracking tools (Smartsheet Google Workspace Slack)
Experience working in startup environments with healthcare software and familiarity with HIPAA compliance and PHI handling

This role may require occasional travel (up to 10-15%) as part of implementation team support

Why Join Humata Health

Impactful Work: Contribute to innovative solutions that improve healthcare efficiency and patient outcomes
Remote Flexibility: Enjoy working remotely while being part of a collaborative team with access to our new office in Winter Park FL
Competitive Compensation: Enjoy competitive base compensation equity through our Employee Stock Option Plan and bonus-eligible roles
Comprehensive Benefits: Full benefits package including unlimited PTO and 401k program with employer match
Growth Opportunities: Advance your career in a fast-paced high-impact environment with ample professional development
Inclusive Culture: Join a diverse workplace where your ideas and contributions are valued

Pay Transparency

Humata Health will provide pay transparency information upon application to those in qualifying jurisdictions.

Our salary ranges are based on competitive pay for our companys size and industry. They are one part of the total compensation package that may also include equity variable compensation and benefits. Individual pay decisions are ultimately based on several factors including qualifications experience level skillset geography and balancing internal equity.

Humata Health is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin age sex marital status ancestry neurotype physical or mental disability veteran status gender identity sexual orientation or any other category protected by law.

Join us in our mission to transform healthcare while building a life that works in harmony both in and outside the office.

Required Experience:

What were looking for: Humata Health Inc. is seeking a dynamic and results-driven Project Coordinator to join our Delivery team. This role supports customer implementations by assisting project managers with planning execution coordination and communication activities. This role focuses on buildin...