Lab Technician – Dental Support (PHL)
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Job Location:
National Capital Region - Philippines
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Details
Work Arrangement: Work From Home/Remote
Contract Duration: Full time
The Role
We are seeking an experienced Lab Technician to provide real-time clinical and laboratory support for a digital dental platform. This role focuses on scan review design feedback workflow troubleshooting and close coordination with dental labssupporting clinicians through live channels including chat phone and video.
This position requires strong hands-on bench experience deep familiarity with 3Shape and the ability to guide clinicians through SKU-specific workflows with confidence.
Key Responsibilities:
- Provide real-time clinical and lab support to dental clinicians
- Review intraoral scans for quality accuracy and clinical readiness
- Deliver design feedback aligned with prescribed treatment plans
- Troubleshoot digital dental workflows and case submission issues
- Coordinate closely with partner labs to ensure smooth case execution
- Support clinicians via live chat phone and video consultations
- Document cases recommendations and outcomes accurately
- Identify case risks and escalate complex clinical concerns when needed
- Maintain deep knowledge of SKU-specific products and workflows
Qualifications:
- 5 years experience as a dental laboratory bench technician
- 3 years hands-on experience with 3Shape
- Strong understanding of digital dental design and lab workflows
- Comfortable supporting clinicians in real time across multiple channels
- Ability to explain technical and clinical concepts clearly to providers
- Experience supporting multiple SKUs or product lines
Nice to Have:
- Experience with other CAD/CAM platforms or intraoral scanners
- Background supporting SaaS or digital dental platforms
- Experience in remote or virtual clinical support environments
Company Culture Is At Our Core
Core values give our work intention and our culture its edge. Theyre the standards we hold for ourselves our partners and each other.
- Care for others: Empathy is a key driver. When people thrive so does the mission.
- Embrace growth: Curiosity fuels progress. Take bold risks sharpen your edge go forward.
- Manifest trust: Trust is our currency. Earn it daily protect it fiercely and let it fuel whats next.
- Take ownership: Bold choices with integrity at the corethats how impact lasts.
- Be humble: Humility opens the door to better ideas. Hear others lift others keep learning.
Crescendo is proud to be an equal-opportunity workplace. We value diversity inclusion equity and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodationsfor qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process please contact .
PRIVACY NOTICE
Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about Crescendos privacy program including your rights and options for managing the personal data you submit to us please visit our Privacy Center here.
Required Experience:
Senior IC
Key Skills
- Laboratory Experience
- Anatomy Knowledge
- .NET
- Laboratory Procedures
- CAD
- CAM Programming
- Dental Office Experience
- Fabrication
- Digital design
- Plastering
- Equipment Repair
- Dental Assisting
About Company
PartnerHero builds quality teams for unparalleled outcomes. We work with companies that care about quality, efficiency, people, culture, and retention.
