Employment Services Specialist

Cheyenne, WY - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Description and Functions

GENERAL DESCRIPTION:

Under general supervision this position helps connect Wyomings employers with qualified job seekers by providing excellent customer service employment guidance and access to training resources. This role works closely with businesses to understand and fill workforce needs while promoting and coordinating the full range of Department of Workforce Services programs and services.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

Comprehensive health dental and vision insurance
Paid vacation sick leave FMLA and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Click here for detailed information or you can watch this short video to learn about our benefit package!

Human Resource Contact:

ESSENTIAL FUNCTIONS:The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.

Provide services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines policies and regulations.
Confer with employers to develop and fill employment and vocational training openings.
Refer applicants to employment or other community resources.
Assess and evaluate client skills education and training.
Assist direct and counsel claimants and job applicants.
Assist in policy and procedure development.
Research evaluate and make recommendations regarding program deliverables.
Interview assess and evaluate customers to meet employment training and vocational needs.
Enter and monitor data in the electronic system for job postings candidate file searches and program reporting.
Assist direct and counsel business customers on the multitude of DWS-coordinated business services training grants and resources.
Provide on-site business visits to understand employer needs operations and job openings.
Organize and/or participate in community events designed to connect business needs and job seekers and advance DWS services to both.
Work with Program Staff to ensure compliance with the Department of Labor case management standards.
Refer applicants to employers and follow up on the hiring process.
Manage participant caseload and accurately document performance and services to participants by entering all relevant and required services and notes into the management information system and other systems as needed.
Provide case management.
Provide Career counseling and guidance.
Administer career interest assessments.
Maintain case files.
Monitor the progress of participants in various programs.
Assess client needs provide basic career services and develop a long-term employment plan.
Provide a holistic approach to services and provide referrals for additional support.
Provide employment services to people who may have significant barriers to employment.

Qualifications

PREFERENCES/**AGENCY REQUIREMENTS:

Preference may be given to candidates with experience working in federal programs.
Preference may be given to candidates with customer service experience.
Preference may be given to candidates with experience building and maintaining relationships with community partners.

**Must have a valid drivers license.

KNOWLEDGE:

Knowledge of state and federal statutes relative to employment and Agency programs.
Knowledge of departmental policies customer service standards and inter-agency protocols.
Knowledge of labor market information for the State of Wyoming and the skill to obtain current employment and job resource information using various multimedia resources particularly Internet services.
Knowledge of administering and interpreting interest skills and proficiency tools and assessing employment issues and limitations.
Knowledge of case management practices to determine needs create reasonable plans and follow clients through successful program completion.
Skills in public speaking oral written and electronic communication and record-keeping.
Skills in establishing rapport with partner services and respecting established protocol with government agencies and their staff.
Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
Ability to actively listen to others to foster a positive exchange of information.

MINIMUM QUALIFICATIONS:

Education:

Bachelors Degree (typically in Business or Human Services)

Experience:

0-1 year of progressive work experience (typically in Business or Human Services)

Education & ExperienceSubstitution:

3-4 years of progressive work experience (typically in Business or Human Services)

Certificates Licenses Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

Some travel may be required.

NOTES:

FLSA: Non-Exempt
The Wyoming Department of Workforce Services (DWS) uses E-Verify an Internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
Former State of Wyoming employees who are rehired within 31 days from their previous employment will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
Offers of employment will be contingent upon successfully completing a background check.

Supplemental Information

Clickhere to view the State of Wyoming Classification and Pay Structure.

URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change please refer to the A & I HRD Website to ensure that you have the most recent version.

Required Experience:

Description and FunctionsGENERAL DESCRIPTION: Under general supervision this position helps connect Wyomings employers with qualified job seekers by providing excellent customer service employment guidance and access to training resources. This role works closely with businesses to understand and fi...