flex Senior Manager, Global Property Management Systems, Uniqu

Bethesda, MD - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

This is a temporary role.

The FLEX Senior Manager Global Property Management Systems sits within the Global Operations (GO) department where we work to enrich the experience of the stay creating value for guests and owners while advancing authentic hospitality. This position is part of the GO Global Property Management Systems team and will support the deployment and future Property Management System (PMS) cloud strategy with a global focus on unique hotel operation models and Marriotts expansive portfolio of product offerings spanning all-inclusive resorts residential operations fractional ownership operations casino operations and standard hotel operating models.

The FLEX Senior Manager Global Property Management Systems will aid in the coordination planning implementation and deployment of all requirements to achieve a successful development deployment and integration into our unique communities of hotels. They will provide expertise for the future state PMS strategy development including system and operational subject matter expertise relating to business processes operational processes interfacing enterprise systems support of new property openings conversions and future acquisitions. This resource will develop and document business processes operational procedures policies and best practices for hotel systems participating in requirements design approvals User Acceptance Testing Beta and Pilots and supporting the deployment of this strategy.

The FLEX Senior Manager Global Property Management Systems will work closely with counterparts across other unique community technology and business teams to support the development business readiness and deployment of the Digital & Technology Transformation program and products. Additionally this position will focus on integration and implementation of standard and non-standard technology solutions for the existing unique system installations and operations. This position will require flexible work hours with consideration for business partners across Marriott International Headquarters based in Bethesda MD as well as vendors stakeholders and counterparts globally.

CANDIDATE PROFILE

Education and Experience

4-year bachelors degree from an accredited university in a related field appropriate to work of position; or

5 years of hotel experience or other relevant experience using property management systems or related work experience

Experience with Property Management Systems and/or operational experience

Experience with operations and technology initiatives in addition to experience with processes needed to support delivery and ongoing support

Preferred

Experience working with international teams and supporting global systems and operational processes

Equipped with strong presentation verbal and written skills attention to detail

Comfortable in a deadline driven environment often with changing business priorities

CORE WORK ACTIVITIES

1. Strategy PMS Expertise & Operational Alignment

Support the development of PMS strategies and solutions for unique communities and edge cases.

Analyze and document current and future state business processes identifying gaps and operational needs.

Provide PMS subject matter expertise to guide requirements integrations and operational decisions.

Assess PMS impacts for openings conversions and new initiatives ensuring readiness and alignment.

2. Stakeholder Collaboration & Cross-Functional Partnerships

Partner with Continent Business Leaders Global Technology and cross-functional teams to interpret requirements and align solutions.

Participate in discovery design discussions and integration efforts (e.g. PMS CRS).

Support property transitions and major initiatives by connecting operational needs with technical teams.

Communicate risks impacts and recommended solutions to stakeholders to support decision-making.

3. Documentation Training Support & Governance

Contribute to the development and maintenance of business process documentation best practices and operational procedures.

Assist in creating training materials job aids and FAQs to support adoption and change management.

Use Jira and Confluence to track requirements document decisions and maintain visibility across workstreams.

Ensure accurate user-focused documentation and content validation across operational teams.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Senior Manager

DescriptionThis is a temporary role.The FLEX Senior Manager Global Property Management Systems sits within the Global Operations (GO) department where we work to enrich the experience of the stay creating value for guests and owners while advancing authentic hospitality. This position is part of the...