Workforce Scheduling Specialist

21st Century Home Health Services

Job Location:

Walnut Creek, CA - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

At 21st Century Home Health Services (21HHS) we treat every patient with the same empathy compassion and understanding we would show our own family. With more than 600 employees we are the largest home health agency in San Francisco and the fastest-growing in the Bay Area. Today we care for more than 4000 patients across San Francisco San Mateo Santa Clara Santa Cruz Alameda Contra Costa Solano Napa Yolo Placer El Dorado and Sacramento countiesand we are actively expanding into Marin and Sonoma counties.

Our clinicians are dedicated not only to the patients they serve but also to one another. The results speak for themselves: hospital readmission rates at 21HHS consistently remain under 10% compared to an industry average of over 15%.

Weve also set a new benchmark for employee satisfaction in home health. Recognized as a 2024 Top Workplace 21HHS fosters an environment of support growth and recognition through open communication and professional development opportunities.

Key achievements include:

San Francisco Chronicle Top Workplaces in the Bay Area: Ranked 3rd among all medium-sized companies and 1st among home health agencies.

National Recognition: Ranked 12th among medium-sized healthcare companies nationwide and 1st among home health agencies.

Patient and employee feedback on Yelp Google Glassdoor and Indeed further validates our commitment to quality care and workplace excellence. By prioritizing engagement and satisfaction 21HHS attracts top clinical talent and delivers outstanding outcomes cementing our place as a leader in home health.

Please note: All opportunities at 21HHS require being in the field visiting patients in their homes.

Are you a strategic thinker with a passion for logistics and territory management Do you thrive in a dynamic environment where your critical thinking skills can make a significant impact Join our skilled home health company as a Workforce Scheduling Specialist and play a pivotal role in optimizing our operations ensuring our clinicians are effectively deployed and maintaining optimal staffing levels across all this role you will help lead how we scale and staff our company territories across the Bay Area & Sacramento California.

Note: This position will be based out of 1 of our 3 Bay Area Office Locations: Burlingame Walnut Creek or San Jose

Key Responsibilities

Utilize advanced logistics tools (CareStitch Google Sheets) to assign manage and create territories for our team of over 350 clinicians.
Develop and implement strategies to optimize territory assignments ensuring efficient coverage and balanced workloads.
Conduct regular assessments to identify areas that are understaffed or overstaffed providing actionable insights for resource allocation.
Analyze data to identify trends inefficiencies and opportunities for improvement in territory management and staffing levels.
Work closely with clinicians and stakeholders to build strong relationships and ensure smooth operations.
Address logistical challenges with innovative solutions and critical thinking.
Generate regular reports on territory performance logistics efficiency and staffing needs and identify opportunities for improving support staffing.

Qualifications

Proven experience in logistics territory management or a related field.
Experience with workforce planning and staffing analysis is a plus.
Strong analytical skills proficiency with logistics tools and excellent problem-solving abilities.
Exceptional interpersonal and communication skills to build equity and trust with a large team.
Bachelors degree in logistics business administration or a related field is preferred.

What We Offer

Attractive compensation package commensurate with experience.
Comprehensive health benefits retirement plans and paid time off.
Opportunities for career advancement and professional development.
A supportive and collaborative team culture.

21st Century is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind including but not limited to race color sex religion sexual orientation gender identity national origin disability genetic information pregnancy or any other characteristic protected under federal state or local law.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

At 21st Century Home Health Services (21HHS) we treat every patient with the same empathy compassion and understanding we would show our own family. With more than 600 employees we are the largest home health agency in San Francisco and the fastest-growing in the Bay Area. Today we care for more tha...