Customer Relationship Specialist
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Job Location:
Lubbock, TX - USA
Yearly Salary:
$ 38000 - 46000
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview
We are currently expanding our remote team and seeking proactive relationship-focused professionals to join us as Customer Relationship Specialists within our travel services division.
In this role you will act as a trusted client partner guiding individuals and families through planning booking and managing customized travel experiences. Your primary focus will be strengthening client relationships ensuring satisfaction and delivering consistent high-quality service throughout the entire travel journey.
This is an ideal opportunity for individuals who excel in customer engagement enjoy consultative support and want flexibility in a remote work environment. Training and certification are provided. Multiple openings available.
Key Responsibilities
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Serve as the main point of contact for clients travel needs
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Build and nurture long-term client relationships
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Coordinate flights accommodations cruises tours and vacation packages
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Provide personalized travel recommendations based on client preferences and budgets
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Manage booking confirmations itinerary adjustments and travel updates
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Respond promptly to inquiries and resolve concerns professionally
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Maintain accurate client profiles and booking documentation
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Stay informed on destination updates travel trends and supplier promotions
Qualifications
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Strong interpersonal and relationship-building skills
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Excellent written and verbal communication abilities
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Customer service sales or account management experience preferred
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Highly organized with strong attention to detail
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Comfortable working across multiple online systems
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Self-motivated and able to work independently in a remote setting
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Reliable internet connection and home office setup
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Must be 18 years old
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Must reside in an eligible hiring region
Compensation & Structure
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Remote independent contractor opportunity
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Flexible scheduling options (part-time or full-time)
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No cap on earning potential
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Ongoing professional development and mentorship
Why This Opportunity
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Work-from-home flexibility
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Comprehensive training and certification included
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Access to travel industry partnerships and booking platforms
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Travel discounts and exclusive perks
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Growth path into leadership and advanced advisory roles
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
