Lead Software Engineer Backend

At Freshworks we dont just ship softwarewe shape it to be fast reliable and refreshingly simple. As a Lead Backend Engineer youll build the scalable systems that drive our global productsand do it with clarity ownership and a sharp eye for design. Youll lead backend modules end-to-end influence architecture across teams and raise the bar on performance stability and code quality.

If you obsess over time and space complexity love breaking down tough problems and take pride in helping others level upyoull feel right at home.

Responsibilities

• Architect and build scalable backend services that handle millions of transactions reliably.

• Own the full development lifecycle: from high-level design to deployment and debugging.

• Write clean modular and testable codeoptimised for both readability and performance.

• Apply deep OOPS concepts and design patterns to solve real-world engineering problems.

• Ensure systems are tuned for high availability fault tolerance and observability.

• Collaborate with cross-functional teams (Product Frontend SRE) to deliver customer value fast.

• Lead code reviews mentor 23 engineers and drive engineering best practices across the team. Elevate overall code quality.

• Troubleshoot performance bottlenecks in production and drive long-term stability improvements.

• Influence platform direction through architectural reviews and roadmap planning.

Requirements

• 6 to 8 years of experience building and scaling backend systems in fast-paced product teams.

• Data Structures & Algorithms (DSA): Expertise in selecting optimal data structures and developing efficient optimized code including time/space complexity trade-offs. Deep knowledge of REST APIs.

• Problem Solving & Logical Analysis: Ability to clearly articulate thought processes decompose complex problems and engineer effective solutions.

• Object-Oriented Design (OOD): Strong command of OOP principles designing extensible code and applying SOLID principles.

• System Design (High-Level Design - HLD & LLD): Proven ability to design scalable highly available and fault-tolerant end-to-end systems including APIs schema and data models.

• Exposure to RDBMS caching strategies distributed queues and microservices.

• Exposure and experience with AI tools and technologies to improve efficiency

Leadership & Collaboration: Demonstrates strong ownership collaborates effectively and shows potential for mentoring.

Qualifications :

• Degree in Computer Science Engineering or a related technical field.

• Youre skilled at balancing fast delivery with long-term scalability.

• You think clearly in code and architecture diagrams.

• Youve shipped features at scale and supported them in production.

• You love working in collaborative agile teamsand mentoring others along the way.

Additional Information :

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time