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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

HR Technology Expert:
and configure ServiceNow solutions while designing and maintaining integrations to/from other platforms (including Workday SAP SuccessFactors etc.) .
teammate life-cycle and HR specific process workshops (e.g. onboarding/off-boarding Talent Acquisition Payroll Benefits) to obtain functional requirements.
user journeys and create user stories to support the design and configuration.
requirements gathering and sprint design sessions working with functional/center of expertise stakeholders to document baseline current state.
detailed implementation plans for deploying capabilities (ServiceNow HR) including establishing key milestones points of value and high-level architecture.
and identify project issues to mitigate any risk.
and manage the configuration of the application engage stakeholders to conduct reviews through the joint design sessions.
with executing system validation preparing the organization for the transition and ensuring readiness for deploying into production.
for end-to-end vendor management including maintaining the relationship support model roadmap/functional enhancements and escalating system issues as needed.

Trusted Technology Partner & Internal Consultant:
with Human Capital Systems Enterprise Technology and other functional leaders to set a strategy and a vision consistent with priorities for our teammate experiences and ServiceNow solution.
a product mindset that is focused on delivering the needs of the business often identifying needs before they are asked and looking for optimization improvements on already-established processes.
and nurture relationships with COE Owners to understand their needs and prioritize capability enhancements.
up to date on new features and capabilities advise partners in our centers of expertise on new and emerging capabilities.
and document end-to-end system improvements based on analysis to increase the workforce and stakeholder satisfaction with the ServiceNow HR solution. Create and maintain business/technical documentation.
for standing up and driving program governance structure and rhythms during the execution of roadmap items.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. BS/BA in Business Management Information Systems Computer Science or similar area.
2. 7 years in large-scale technical business analysis and project management.
3. Previous experience implementing ServiceNow HR Enterprise.
4. 3 years of experience hands on and managing ServiceNow HR configuration implementation and integrations (including Workday).
5. Proven experience in a dynamic product management role overseeing all elements of the product development lifecycle.
6. Experience analyzing business/teammate needs and current market trends.
7. Highly flexible able to prioritize multiple projects and deadlines to execute well in a fast-paced rapidly evolving organization.
8. Advanced desktop application skills (Excel PowerPoint) and strong understanding of SaaS solution RFP implementation and ongoing management.
9. Excellent interpersonal skills to communicate with colleagues and executives alike.
10. Hard working self-motivated individuals who are comfortable handling ambiguity and able to successfully complete tasks within deadlines with limited supervision.

Preferred Qualifications:

1. Relevant consulting experience with a technical background.
2. Experience with mergers and acquisitions (M&A) analysis.
3. Create and develop innovative solutions addressing clients business requirements in consideration of process design ServiceNow technical best practice and standards.
4. Experience in designing use cases categorizing requirements and creating functional and requirement specifications documents.
5. Ability to create high-quality presentations models and analyses and other deliverables and present them to clients and upper management.
6. Knowledge of Agile Scrum Kanban and Critical Path development and implementation methodologies.
7. Experience in Software Development Lifecycles and development languages such as Python and JavaScript.
8. Ability to assist in proposal writing for business development opportunities.
9. Ability to set manage and meet expectations and deadlines.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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