This position is the first point of contact for callers and visitors to the Police Department; the successful candidate must be able to represent the Department in a professional and positive manner have a strong work ethic assist customers with tact and courtesy remain calm under pressure and in stressful situations and proactively provide assistance and support wherever needed. It is truly a team effort in the Gaithersburg Police Department - our civilian employees work together with sworn officers to fulfill the day-to-day operations of the agency and to help members of the Gaithersburg community when they need it the most.
40 hours per week Monday through Friday; a core work schedule will be established based on operational needs. The ability to fluently speak read write and comprehend in a language in addition to English (such as Spanish Chinese Korean etc.) is highly desirable.
Starting salary for this entry-level position is negotiable within the anticipated hiring range ($42000 to $48000) and will be offered at a level consistent with the experience and qualifications of the candidate.We provide comprehensive insurance benefits (medical dental vision long-term care life) paid time off generous retirement contributions tools to assist with paying down student loan debt and managing student loans training and professional growth opportunities and excellent work/life balance.
APPLICATION PROCESS: In addition to completing the online job application including the Supplemental Questions portion of the application applicants who move forward in the process after completing the online application and questions will receive an email invitation to complete the Personal History Statement. Applicants MUSTcomplete the Personal History Statement in its entirety ensuring that the instructions in each section are followed and the information provided is complete and accurate.
The Personal History Statement is a comprehensive document requiring a significant amount of information. Applicants will have 14 days to complete the Personal History Statement. If you are unable to complete the Personal History Statement within 14 days of receiving the activation link your account will be locked. Should you wish to unlock your account and reactivate your Personal History Statement send a message via the online portal requesting additional time. Please note that after 60 days your account will be archived and unable to be reactivated. Again only fully completed Personal History Statements will be accepted.
Please note that intentionally lying or deliberately withholding information on the online application and/or Personal History Statement will result in an applicants permanent disqualification from employment in the Police Department.
Online applications and attached materials are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.
Job Functions
What you will do with us:
Perform routine office tasks including answering phones; greeting screening and referring visitors and callers; data entry; copying scanning indexing faxing and filing; processing and distributing mail; and performing other general administrative duties as needed.
Respond to requests for assistance and information from internal and external customers.
Type prepare and/or compose routine correspondence interoffice communications reports forms spreadsheets informational materials and other documents.
Establish prepare organize and maintain computerized or hard copy files logs records materials documents and information.
Respond to inquiries or complaints or direct to the appropriate person.
Receive and process payments for parking and traffic violations.
Receive and process information of a confidential nature; ensure such information is maintained in strict confidentiality.
Maintain monitor and assist with supplies and inventories including ordering stocking and distributing; maintain records of purchases and reconcile invoices.
Proofread and check materials for accuracy and completeness.
Conduct research and compile data.
Assist with special projects and perform additional clerical and support tasks as needed.
Provide outstanding service pursue continuous improvement and exceed expectations.
A positive professional customer-friendly attitude that complements the work environment and customer service goals of the Department and the organization.
Solid telephone and computer skills (Word Excel Outlook) and the ability to operate a variety of standard office equipment.
Strong and effective administrative organizational interpersonal communication (verbal and written) time management and customer service skills.
Ability to quickly develop a working knowledge of the Department and its functions programs procedures and services and to become proficient with specialized technology/software applications used by the Department.
Careful attention to detail and ability to work quickly and accurately and meet firm deadlines.
Be resourceful and willing and eager to learn and assume new challenges and increased responsibility.
Demonstrated ability to successfully multitask with constant distractions and interruptions and to work effectively independently with minimal supervision and as part of the team.
High school diploma or equivalent; some college coursework helpful.
At least one year of skilled office support/administrative experience.
Fluent in a language in addition to English highly desirable; eligible for a $2080 annual multilingual stipend if approved.
Or any acceptable equivalent combination of education experience and training that provides the required knowledge skills and abilities to satisfactorily perform job duties.
Additional Information
To be considered interested applicants must complete and submit:
An online employment application (the application must be filled out completely)
Current resume (attached to the online application)
Review of applications will begin immediately so prompt application is strongly encouraged. The position will remain open until filled; recruitment will close without notice when a sufficient number of qualified applications are received or all hiring decisions have been made.
This position is non-exempt which means an individual in this position is eligible for overtime compensation under the provisions of the Fair Labor Standards act (FLSA) and the Citys personnel regulations. Direct deposit of paychecks is a condition of employment for all City of Gaithersburg employees.
The successful candidate will be subject to a comprehensive background investigation required for civilian employees of the Gaithersburg Police Department. The City has established an alcohol-free drug-free and smoke-free workplace which applies to any person employed by conducting business with or applying for a position with the City. Each employee as a condition of their employment may be required to participate in pre-employment and reasonable suspicion testing. Employees classified as safety sensitive are also subject to immediate post accident and random testing.
This recruitment will establish an eligibility list which will be used to fill current vacancies and may be used to fill other openings in this classification which occur in the next 12 months.
Required Experience:
Junior IC
DescriptionPLEASE READ THIS ENTIRE ANNOUNCEMENT CAREFULLYBEFORE SUBMITTING YOUR APPLICATION TheGaithersburg Police Departmentis seeking an outgoing motivated and highly organized individual for the full-time position of Administrative Assistant I to perform a wide variety of entry-level clerical and...
Description
PLEASE READ THIS ENTIRE ANNOUNCEMENT CAREFULLY BEFORE SUBMITTING YOUR APPLICATION
This position is the first point of contact for callers and visitors to the Police Department; the successful candidate must be able to represent the Department in a professional and positive manner have a strong work ethic assist customers with tact and courtesy remain calm under pressure and in stressful situations and proactively provide assistance and support wherever needed. It is truly a team effort in the Gaithersburg Police Department - our civilian employees work together with sworn officers to fulfill the day-to-day operations of the agency and to help members of the Gaithersburg community when they need it the most.
40 hours per week Monday through Friday; a core work schedule will be established based on operational needs. The ability to fluently speak read write and comprehend in a language in addition to English (such as Spanish Chinese Korean etc.) is highly desirable.
Starting salary for this entry-level position is negotiable within the anticipated hiring range ($42000 to $48000) and will be offered at a level consistent with the experience and qualifications of the candidate.We provide comprehensive insurance benefits (medical dental vision long-term care life) paid time off generous retirement contributions tools to assist with paying down student loan debt and managing student loans training and professional growth opportunities and excellent work/life balance.
APPLICATION PROCESS: In addition to completing the online job application including the Supplemental Questions portion of the application applicants who move forward in the process after completing the online application and questions will receive an email invitation to complete the Personal History Statement. Applicants MUSTcomplete the Personal History Statement in its entirety ensuring that the instructions in each section are followed and the information provided is complete and accurate.
The Personal History Statement is a comprehensive document requiring a significant amount of information. Applicants will have 14 days to complete the Personal History Statement. If you are unable to complete the Personal History Statement within 14 days of receiving the activation link your account will be locked. Should you wish to unlock your account and reactivate your Personal History Statement send a message via the online portal requesting additional time. Please note that after 60 days your account will be archived and unable to be reactivated. Again only fully completed Personal History Statements will be accepted.
Please note that intentionally lying or deliberately withholding information on the online application and/or Personal History Statement will result in an applicants permanent disqualification from employment in the Police Department.
Online applications and attached materials are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.
Job Functions
What you will do with us:
Perform routine office tasks including answering phones; greeting screening and referring visitors and callers; data entry; copying scanning indexing faxing and filing; processing and distributing mail; and performing other general administrative duties as needed.
Respond to requests for assistance and information from internal and external customers.
Type prepare and/or compose routine correspondence interoffice communications reports forms spreadsheets informational materials and other documents.
Establish prepare organize and maintain computerized or hard copy files logs records materials documents and information.
Respond to inquiries or complaints or direct to the appropriate person.
Receive and process payments for parking and traffic violations.
Receive and process information of a confidential nature; ensure such information is maintained in strict confidentiality.
Maintain monitor and assist with supplies and inventories including ordering stocking and distributing; maintain records of purchases and reconcile invoices.
Proofread and check materials for accuracy and completeness.
Conduct research and compile data.
Assist with special projects and perform additional clerical and support tasks as needed.
Provide outstanding service pursue continuous improvement and exceed expectations.
A positive professional customer-friendly attitude that complements the work environment and customer service goals of the Department and the organization.
Solid telephone and computer skills (Word Excel Outlook) and the ability to operate a variety of standard office equipment.
Strong and effective administrative organizational interpersonal communication (verbal and written) time management and customer service skills.
Ability to quickly develop a working knowledge of the Department and its functions programs procedures and services and to become proficient with specialized technology/software applications used by the Department.
Careful attention to detail and ability to work quickly and accurately and meet firm deadlines.
Be resourceful and willing and eager to learn and assume new challenges and increased responsibility.
Demonstrated ability to successfully multitask with constant distractions and interruptions and to work effectively independently with minimal supervision and as part of the team.
High school diploma or equivalent; some college coursework helpful.
At least one year of skilled office support/administrative experience.
Fluent in a language in addition to English highly desirable; eligible for a $2080 annual multilingual stipend if approved.
Or any acceptable equivalent combination of education experience and training that provides the required knowledge skills and abilities to satisfactorily perform job duties.
Additional Information
To be considered interested applicants must complete and submit:
An online employment application (the application must be filled out completely)
Current resume (attached to the online application)
Review of applications will begin immediately so prompt application is strongly encouraged. The position will remain open until filled; recruitment will close without notice when a sufficient number of qualified applications are received or all hiring decisions have been made.
This position is non-exempt which means an individual in this position is eligible for overtime compensation under the provisions of the Fair Labor Standards act (FLSA) and the Citys personnel regulations. Direct deposit of paychecks is a condition of employment for all City of Gaithersburg employees.
The successful candidate will be subject to a comprehensive background investigation required for civilian employees of the Gaithersburg Police Department. The City has established an alcohol-free drug-free and smoke-free workplace which applies to any person employed by conducting business with or applying for a position with the City. Each employee as a condition of their employment may be required to participate in pre-employment and reasonable suspicion testing. Employees classified as safety sensitive are also subject to immediate post accident and random testing.
This recruitment will establish an eligibility list which will be used to fill current vacancies and may be used to fill other openings in this classification which occur in the next 12 months.