Housing Manager

Housing Manager

Salary up to 32000 per annum depending on experience skills and qualifications plus great benefits including Health Cash Plan

Permanent full time (37.5 hpw)

Edinburgh Fife and West Lothian

We cant offer a CoS for this role

Home a place where you belong

Join us as a Housing Manager at Home Group in our awesome housing team in Edinburgh Fife and West Lothian. Youll be our face to face customer support to our estates ensuring we provide safe homes and communities where people choose to live while also ensuring our income is maximised. Youll provide first class customer service delivering our customer promise every day!

What youll do

• Through visibility engagement with customers and proactivity on our estates youll really get to get to know our communities.

• Youll look after a number of patches and neighbourhoods

• Through visibility engagement with customers and proactivity on our estates youll really get to get to know our communities. This will help us to improve our local neighbourhoods.

• Proactively managing anti-social behaviours in our estates responding to customer queries and complaints.

• Managing our voids process including liaising with local authorities.

• Carry out estate inspections engaging and meeting with contractors on site as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.

Why join us

This is more than a job its a place where you feel valued. You get great training support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work!

You have

• You are experienced in the housing sector and understand housing management housing law and in an ideal world universal credit too!

• You have or are willing to work towards Chartered Institute of Housing Level 3

• Super organised and methodical in your approach youre also a proactive self-starter with a can do positive attitude

• This job can challenge especially when were dealing with complaints but your resilience will help you through.

• Confident working with external partners and stakeholders such as local authorities MPs etc

• Like being part of a team but appreciate that this is a role where youll spend most of your time working in our local estates.

Stronger together

We do our best work when were ourselves. Thats why inclusion wellbeing and our diversity networks help makeHome Group a great place to work!

The practical bits

• This is a hybrid role and in an average week youll spend days working from our community patches

• As a team were critical to supporting our customers. This means youll cover the hours of 9am to 5.30pm Monday to Friday. The good news is that you will have a degree of flexibility as its the teams unwritten rule that you attend the important appointments in life.

• There may be some flexibility to adapt your working hours do let us know about this when you meet us at the interview

• To get from A to B youll need a valid driving licence and a vehicle insured for business purposes. The great news is that well pay your mileage!

• Youll need a Standard DBS check done and we pay for that.

Whats in it for you

• 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39 The option to buy 5 more and time off for volunteering too!

• Health cash plan saving you from 1140 per annum. Well cover your costs (and kids if you have them) towards dental optical prescriptions alternative therapies and lots more.

• Over 800 high street discounts on groceries holidays and days out. Looking for a new phone bike or car Save money with us.

• We Grow Our Own colleagues (not literally of course!) when youre ready for the next step in your career you can grow with us!

• Colleagues really matter to us thats why were the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Find out more

Housing Manager Job description find out aboutus and for help to apply. Roles can close early so dont wait.

For reasonable adjustments email