Platform Solutions Engineer

ABOUT MITHRL

We imagine a world where new medicines reach patients in months not years and where scientific breakthroughs happen at the speed of thought.

Mithrl is building the worlds first commercially available AI Co-Scientist. It is a discovery engine that transforms messy biological data into insights in minutes. Scientists ask questions in natural language and Mithrl responds with real analysis novel targets hypotheses and patent-ready reports.

Our traction speaks for itself:

• 12X year-over-year revenue growth

• Trusted by leading biotechs and big pharma across three continents

• Driving real breakthroughs from target discovery to patient outcomes.

ABOUT THE ROLE

We are hiring a Platform Solutions Engineer who will serve as the technical bridge between Mithrls platform and our customers. This role requires a rare combination of skills. You must be able to architect solutions for complex customer environments and also own DevOps responsibilities that ensure secure scalable and reliable deployments.

You will design and implement integrations advise customers on best practices for using Mithrl within their R&D workflows and collaborate with internal teams to ensure smooth onboarding and deployment. At the same time you will build and maintain the cloud infrastructure CI systems monitoring and automation that keep Mithrl running at scale.

If you enjoy combining customer facing problem solving with deep engineering and DevOps work this role provides a unique opportunity to shape the technical foundation of Mithrl as we grow.

WHAT YOU WILL DO

• Architect technical solutions for customers who integrate Mithrl into their cloud and on-prem environments

• Work closely with AEs customer success and scientific users to understand customer workflows and design scalable deployment approaches

• Build and maintain infrastructure for secure and reliable deployments in AWS including compute environments networking container orchestration and storage

• Manage and improve CI pipelines automated testing environments and release processes

• Build monitoring logging and alerting systems that give engineering and customer success clear visibility into system health

• Implement automation for provisioning configuration management and environment setup

• Support API integration authentication workflows and secure data movement between customer systems and Mithrl

• Troubleshoot deployment issues and serve as the technical point of contact for complex customer setups

• Work with engineering teams to ensure that platform features align with customer infrastructure needs

• Contribute to documentation architectural guidelines and internal playbooks for deployment and integration

WHAT YOU BRING

Required Qualifications

• Strong experience in both solution architecture and DevOps or platform engineering

• Deep knowledge of AWS services such as EC2 ECS EKS S3 IAM Batch Lambda and VPC networking

• Experience designing and deploying scalable secure cloud architectures for enterprise customers

• Proficiency with infrastructure as code tools such as Terraform or CloudFormation

• Experience with CI systems automated testing and release pipelines

• Strong understanding of container technologies and orchestration systems such as Docker and Kubernetes

• Ability to build monitoring logging and alerting systems using modern tooling

• Experience solving complex customer integration problems with empathy and clarity

• Strong communication skills and comfort working directly with customers and internal stakeholders

• Experience supporting technical products used by scientists or enterprise teams

Nice to Have

• Experience in tech bio computational platforms or scientific data environments

• Familiarity with security best practices for regulated data or enterprise environments

• Experience integrating API based workflows or custom data flows

• Knowledge of distributed systems design or high performance compute environments

• Experience writing internal tools or automation scripts for engineering teams

WHAT YOU WILL LOVE AT MITHRL

• High ownership & impact: You will combine solution architecture DevOps and customer partnership in one high impact role. You will work on complex deployment challenges across leading biotechs and pharma companies

• Team: Join a tight-knit talent-dense team of engineers scientists and builders

• Culture: We value consistency clarity and hard work. We solve hard problems through focused daily execution

• Speed: We ship fast (2x/week) and improve continuously based on real user feedback

• Location: Beautiful SF office with a high-energy in-person culture

• Benefits: Comprehensive PPO health coverage through Anthem (medical dental and vision) 401(k) with top-tier plans

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy so we urge you not to exclude yourself prematurely and to submit an application if youre interested in this work. We think AI systems like the ones were building have enormous social and ethical implications. We think this makes representation even more important and we strive to include a range of diverse perspectives on our team.

Required Experience:

IC