The Platform Consultant serves as a subject matter expert responsible for helping clients successfully implement configure optimize and adopt technology platforms. This role combines technical expertise consulting skills and client relationship management to deliver scalable solutions that align with business objectives. The Platform Consultant works closely with internal product engineering and customer success teams while operating in a fully remote environment.
This position is strictly limited to candidates who currently reside in the United States and are legally authorized to work in the U.S. Applications from individuals residing outside the United States will be rejected.
Key Responsibilities
-
Lead platform implementation and optimization projects for clients
-
Analyze business requirements and translate them into technical platform solutions
-
Configure platform features workflows integrations and user settings
-
Provide strategic recommendations to improve platform adoption and efficiency
-
Conduct client onboarding training sessions and technical workshops
-
Troubleshoot platform issues and collaborate with engineering teams on complex solutions
-
Develop and maintain documentation solution designs and best practices
-
Monitor project timelines milestones and deliverables to ensure successful outcomes
-
Serve as a trusted advisor to clients ensuring long-term success and satisfaction
-
Stay current on platform updates industry trends and emerging technologies
Required Qualifications
-
Bachelors degree in Information Technology Computer Science Business or a related field
-
47 years of experience in platform consulting implementation technical consulting or SaaS environments
-
Strong understanding of platform configuration workflows and system integrations
-
Experience working directly with clients in a consulting or professional services capacity
-
Excellent problem-solving communication and presentation skills
-
Ability to manage multiple client engagements simultaneously
-
Strong project management and organizational skills
-
Ability to work independently and effectively in a remote environment
Preferred Qualifications
-
Experience with enterprise platforms or SaaS solutions
-
Certifications related to relevant platforms or cloud technologies
-
Knowledge of APIs data integrations and automation workflows
-
Familiarity with Agile methodologies and project management frameworks
-
Prior experience supporting enterprise-level clients
Compensation
Benefits
-
Comprehensive medical dental and vision insurance
-
401(k) retirement plan with employer matching
-
Paid time off paid holidays and sick leave
-
Life short-term and long-term disability insurance
-
Flexible remote work arrangement
-
Professional development certifications and training reimbursement
-
Employee wellness and assistance programs
Work Authorization & Residency Requirement
-
Must be legally authorized to work in the United States
-
Must currently reside within the United States
-
Applications from candidates outside the U.S. will not be considered
The Platform Consultant serves as a subject matter expert responsible for helping clients successfully implement configure optimize and adopt technology platforms. This role combines technical expertise consulting skills and client relationship management to deliver scalable solutions that align wit...
The Platform Consultant serves as a subject matter expert responsible for helping clients successfully implement configure optimize and adopt technology platforms. This role combines technical expertise consulting skills and client relationship management to deliver scalable solutions that align with business objectives. The Platform Consultant works closely with internal product engineering and customer success teams while operating in a fully remote environment.
This position is strictly limited to candidates who currently reside in the United States and are legally authorized to work in the U.S. Applications from individuals residing outside the United States will be rejected.
Key Responsibilities
-
Lead platform implementation and optimization projects for clients
-
Analyze business requirements and translate them into technical platform solutions
-
Configure platform features workflows integrations and user settings
-
Provide strategic recommendations to improve platform adoption and efficiency
-
Conduct client onboarding training sessions and technical workshops
-
Troubleshoot platform issues and collaborate with engineering teams on complex solutions
-
Develop and maintain documentation solution designs and best practices
-
Monitor project timelines milestones and deliverables to ensure successful outcomes
-
Serve as a trusted advisor to clients ensuring long-term success and satisfaction
-
Stay current on platform updates industry trends and emerging technologies
Required Qualifications
-
Bachelors degree in Information Technology Computer Science Business or a related field
-
47 years of experience in platform consulting implementation technical consulting or SaaS environments
-
Strong understanding of platform configuration workflows and system integrations
-
Experience working directly with clients in a consulting or professional services capacity
-
Excellent problem-solving communication and presentation skills
-
Ability to manage multiple client engagements simultaneously
-
Strong project management and organizational skills
-
Ability to work independently and effectively in a remote environment
Preferred Qualifications
-
Experience with enterprise platforms or SaaS solutions
-
Certifications related to relevant platforms or cloud technologies
-
Knowledge of APIs data integrations and automation workflows
-
Familiarity with Agile methodologies and project management frameworks
-
Prior experience supporting enterprise-level clients
Compensation
Benefits
-
Comprehensive medical dental and vision insurance
-
401(k) retirement plan with employer matching
-
Paid time off paid holidays and sick leave
-
Life short-term and long-term disability insurance
-
Flexible remote work arrangement
-
Professional development certifications and training reimbursement
-
Employee wellness and assistance programs
Work Authorization & Residency Requirement
-
Must be legally authorized to work in the United States
-
Must currently reside within the United States
-
Applications from candidates outside the U.S. will not be considered
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