Closing Date:
Sponsorship Available:
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting please contact Human Resources at .
Departments Website:
Minimum Qualifications:
High School/GED plus 4 years of experience in customer service call center business office administration registration billing insurance or scheduling OR Associate degree plus 2 years of experience in customer service call center business office administration registration billing or scheduling.
Preferred Qualifications:
Bachelors Degree
Three (3) years of experience in patient registration scheduling or billing in a healthcare environment.
CHAA certification
Additional Information:
Responsibilities:
Analyze and reconcile the Daily Appointment Report (DAR) daily to ensure all scheduled appointments are accurately reflected in the electronic health record (EHR). This includes verifying appointment types provider assignments time slots and location details as well as confirming that all necessary pre-visit activities are completed.
Pre-service activities include but are not limited to insurance verification referral authorization documentation upload and pre-registration which are completed in advance.
Serve as the subject-matter-expert on Government Payors.
Provides validation of pre-appointment requirements for government payors to ensure seamless patient access reduce claim denials and support revenue cycle integrity. These duties include but are not limited to accurate referrals primary care provider (PCP) assignments and established care.
Resolve patient access-related items within billing work queues including registration inaccuracies insurance verification issues and demographic corrections to facilitate clean claim submission and support efficient revenue cycle operations.
Provide operational support by ensuring desk coverage as needed. Serves as a subject-matter expert.
Other duties as assigned.
**This position will float to various clinics including Jones Eye Institute Cardiovascular Internal Medicine Primary Care Specialty Clinics and Cancer Institute. Final clinic assignment will be determined by the department manager based on operational needs and position availability.**
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
Please contact for any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.
Required Experience:
IC
UACCB is a two-year, accredited Arkansas community college with on-campus and online classes offering a variety of degrees and technical certificates.