Cloud Infrastructure Engineer

This position ensures installation upgrade change control real-time monitoring accuracy coordination troubleshooting problem resolution capacity planning backup and recovery and disaster recovery (DR) architecture design and planning for systems supported. Experience with industry leading scripting/automation toolsets and product suites. 24x7 availability in an OnCall rotation is required.

This position requires comprehensive knowledge within a functional area. Work is performed under general direction and is reviewed upon completion for adequacy in meeting objectives and to ensure compliance with processes standards and policies of the organization. Provides technical solutions to a wide range of difficult and complex problems. Solutions are imaginative thorough practical and consistent with the objective of the organization. May train and mentor less experienced professionals.
Essential Duties & Responsibilities
Serve as a primary resource for the design administration and monitoring of our physical and cloud-based Infrastructure systems and technologies.
Maintain understanding of future direction of technologies and products for application or IT systems supported.
Analyze administer modify configure and lead patch management for multiple complex and/or advanced operating systems.
Design implement and provide real time support and updates for servers and datacenters.
Plan or support all phases of moderately complex projects.
Implement consistent project management processes and standards for area of specialization.
Provide project cost estimates for consideration in functional budget.
Provide input to planning groups on the impact of prospective upgrades and work effort required.
Perform impact analysis of new or expanding systems and coordinate with personnel to determine upgrades necessary to meet service level requirements.
Ensure a high degree of accuracy coordination and administration of respective data centers systems and applications.
Assist in coordination and monitoring of systems and system software for problems or needed modifications.
Install and upgrade application & infrastructure systems (i.e. operating systems storage systems Data Center hardware) independently.
Maintain systems including installation of patches performance monitoring capacity planning and tuning.
Establish test and implement procedures for application or data backup and recovery.
Develop test implement and maintain disaster recovery infrastructure plans and procedures.
Provide direction to less experience administrators or technicians on department processes and complex technical issues.
Provide 24x7 coverage via an OnCall rotation
Minimum Education & Experience
Bachelors Degree in Information Systems Information Technology Engineering and/or related lieu of a degree an additional three (3) years directly related experience will be considered.
Minimum of five (5) years of directly related experience.
Preferred Qualifications
Experience planning and executing migration of on-premises to cloud based server environments
Azure certifications
AWS certification
Microsoft certifications
Project management
Knowledge Skills and Abilities
Comprehensive knowledge of Microsoft Server technologiesincluding installation support and management
Comprehensive knowledge of Linux server environments and OS installation & management.
Comprehensive knowledge of most aspects of IT design & administration for on-prem private cloud and public cloud solutions.
Comprehensive experience with multiple toolsets and technologies: Microsoft Active Directory Microsoft Exchange Microsoft Office 365 Windows Severs Linux Servers AWS SysOps VMware vSphere (ESXi)/NSX Dell Hardware Rubrik Solarwinds monitoring Azure AWS other Cloud based computing.
Comprehensive knowledge of fundamental networking/distributed computing environment concepts such as TCP/IP DNS and DHCP.
Comprehensive knowledge of DevOps toolsets such as GitHub Terraform and Ansible.
Strong analytical skills and experience; ability to recognize analyze and solve complex problems.
Ability to coordinate the work of third-parties to ensure effective and timely solutions for integration projects and day-to-day troubleshooting.
Ability to apply principles of logical thinking to define problems collect data establish facts and draw conclusions.
Ability to distill data and analysis into high-level reports and summaries.
Ability to discern data inaccuracies through technical experience and knowledge.
Ability to develop system solutions for operational problems.
Ability to write technical instructions in the use of programs and/or program modifications.
Ability to plan implement test and troubleshoot system software.
Strong collaboration skills to partner effectively across various levels of the organization.
Strong oral and written communication skills with the ability to communicate at all levels of the organization.
Ability to communicate technical guidance and instruction to users on the use of systems and/or applications.
Strong organization and process improvement skills.
Ability to effectively handle pressures and demands of deadlines and competing priorities.
Ability to handle confidential information and material with the highest degree of professional responsibility.
Ability to interact with internal business partners at a senior and management level to clarify requirements and business needs for changes and enhancements.
Ability to prioritize tasks to meet business needs including prioritizing the work of others on the team when needed.
Ability to learn and utilize a working knowledge of broad business environment energy industry and corporate operations.
Ability to interact in a team environment.
Proficient use of Microsoft Office Suite
Working Conditions
Ability to produce quality work and meet deadlines in fast paced environment
Ability to work non-standard work hours as needed or required to meet established deadlines
Ability to work indoors in an office environment regardless of whether cubicle open office or private office
Subject to normal office noise levels