Senior Director of Operations

Domus Building Cleaning Company Ltd.

Job Location:

Toronto - Canada

Yearly Salary: CAD 120000 - 120000

Experience Required: 1-3years

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title	Senior Director of Operations
Position	Full time Monday to Friday
Wages & Benefits	$120000-$140000/Year Full benefits
Location:	Toronto
Language Requirements:	Must be able to speak read and write in English

Employer Name and Contact Information/Nom de lemployeur et coordonnées :
Domus Building Cleaning 1366 Triole Street Suite 200 Ottawa ON K1B 3M4
Position Summary/ Résumé du poste:
Since it was established in 1965 Domus has grown to become one of the most respected cleaning companies in Ottawa with a particular focus on professionalism quality accountability and 2020 Domus became a division of Alpine Building Maintenance which provides maintenance services all across Canada. We are currently seeking a Senior Director of Operations to lead our portfolio of government and public sector accounts. This role requires a strategic and detail-oriented leader with strong operational management experience in a unionized environment. The Senior Portfolio Director manages the relationship with the clients and the Union(s) and monitors budgets staffing and service levels of our operations teams across their given portfolio. The successful candidate must be comfortable taking on both strategic and tactical hands-on work and they will have a proven track record of building teams and ensuring service delivery exceeds contractual service level agreements and KPIs. .
Job Description :
What We Offer: Competitive salary Comprehensive benefits package. Company vehicle or allowance. Annual Bonus (for bonus eligible positions only) Opportunities for advancement within a growing organization. A dynamic team culture that values accountability professionalism and service excellence. Key Responsibilities: Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector facilities. Ensure consistent delivery of services in line with contract scope KPIs and compliance requirements. Lead and mentor a team of operations directors managers and supervisors and support staff to achieve development and performance goals. Oversee contract execution monitor service delivery standards and implement corrective actions as needed while maintaining compliance within specific collective agreements legislation and corporate policies. Manage client and union relationships with a proactive solutions-oriented approach maintaining high client satisfaction and retention. Develop and manage operational budgets including labor forecasting materials procurement workforce optimization and cost containment. Collaborate with Sales HR Finance Compliance Customer Service and other support departments on projects contracts and operational matters. Drive continuous improvement and operational efficiencies across all accounts. Conduct regular site visits and audits to ensure quality and compliance standards are met. Manage an Operations team which may include Operations Directors Managers Supervisors Team Leads and Administrative staff. Follow pre-set policies guidelines and rules to maintain a safe working environment Other duties and responsibilities as required Qualifications: Minimum 510 years of progressive leadership experience in operations or facility services. Proven success in managing commercial janitorial or facility maintenance contracts especially within unionized environments. Strong understanding of contract management budgeting and performance metrics. Experience overseeing services in government healthcare or institutional settings is strongly preferred. Excellent communication negotiation leadership skills and emotional intelligence. Ability to analyze data solve problems and make strategic decisions quickly. Proven presentation skills and experience in public speaking. Proficient computer skills and ability to work with data for analysis budgeting forecasting and reporting and familiar with working with Excel spreadsheets Must be self-motivated outgoing and energetic with a high level of commitment A bachelors degree in a related field is considered an asset. Ability to flex ones work schedule to meet the needs of the business which may include times outside of the regular 9 to 5 Monday to Friday. Valid drivers license and willingness to travel across sites.
How to Apply
Send Your Resume To:	Phil Adams
Email:
Phone Number :

Job Title Senior Director of Operations PositionFull time Monday to FridayWages & Benefits $120000-$140000/Year Full benefitsLocation: TorontoLanguage Requirements:Must be able to speak read and write in English Employer Name and Contact Information/Nom de lemployeur et coor...

Job Title	Senior Director of Operations
Position	Full time Monday to Friday
Wages & Benefits	$120000-$140000/Year Full benefits
Location:	Toronto
Language Requirements:	Must be able to speak read and write in English

Employer Name and Contact Information/Nom de lemployeur et coordonnées :
Domus Building Cleaning 1366 Triole Street Suite 200 Ottawa ON K1B 3M4
Position Summary/ Résumé du poste:
Since it was established in 1965 Domus has grown to become one of the most respected cleaning companies in Ottawa with a particular focus on professionalism quality accountability and 2020 Domus became a division of Alpine Building Maintenance which provides maintenance services all across Canada. We are currently seeking a Senior Director of Operations to lead our portfolio of government and public sector accounts. This role requires a strategic and detail-oriented leader with strong operational management experience in a unionized environment. The Senior Portfolio Director manages the relationship with the clients and the Union(s) and monitors budgets staffing and service levels of our operations teams across their given portfolio. The successful candidate must be comfortable taking on both strategic and tactical hands-on work and they will have a proven track record of building teams and ensuring service delivery exceeds contractual service level agreements and KPIs. .
Job Description :
What We Offer: Competitive salary Comprehensive benefits package. Company vehicle or allowance. Annual Bonus (for bonus eligible positions only) Opportunities for advancement within a growing organization. A dynamic team culture that values accountability professionalism and service excellence. Key Responsibilities: Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector facilities. Ensure consistent delivery of services in line with contract scope KPIs and compliance requirements. Lead and mentor a team of operations directors managers and supervisors and support staff to achieve development and performance goals. Oversee contract execution monitor service delivery standards and implement corrective actions as needed while maintaining compliance within specific collective agreements legislation and corporate policies. Manage client and union relationships with a proactive solutions-oriented approach maintaining high client satisfaction and retention. Develop and manage operational budgets including labor forecasting materials procurement workforce optimization and cost containment. Collaborate with Sales HR Finance Compliance Customer Service and other support departments on projects contracts and operational matters. Drive continuous improvement and operational efficiencies across all accounts. Conduct regular site visits and audits to ensure quality and compliance standards are met. Manage an Operations team which may include Operations Directors Managers Supervisors Team Leads and Administrative staff. Follow pre-set policies guidelines and rules to maintain a safe working environment Other duties and responsibilities as required Qualifications: Minimum 510 years of progressive leadership experience in operations or facility services. Proven success in managing commercial janitorial or facility maintenance contracts especially within unionized environments. Strong understanding of contract management budgeting and performance metrics. Experience overseeing services in government healthcare or institutional settings is strongly preferred. Excellent communication negotiation leadership skills and emotional intelligence. Ability to analyze data solve problems and make strategic decisions quickly. Proven presentation skills and experience in public speaking. Proficient computer skills and ability to work with data for analysis budgeting forecasting and reporting and familiar with working with Excel spreadsheets Must be self-motivated outgoing and energetic with a high level of commitment A bachelors degree in a related field is considered an asset. Ability to flex ones work schedule to meet the needs of the business which may include times outside of the regular 9 to 5 Monday to Friday. Valid drivers license and willingness to travel across sites.
How to Apply
Send Your Resume To:	Phil Adams
Email:
Phone Number :