Account Manager

Person in this role develops and executes sales plans / strategies to effectively bring DN products and services to retail market. Drives revenue generation and identifies and closes new opportunities within current customer accounts. Facilitates and leads customer negotiations to achieve mutually beneficial results. Utilizes knowledge of DN offerings and understanding of the customers business to develop customized proposals that present creative solutions. Develops nurtures and maintains customer relationships across a range of accounts to ensure their benefit from and optimization of DN products and services.

Responsibilities:

• Serves as Key Account Manager within an assigned country (Poland)
• Ensures customers receive best-in-class technical process or product-specific consulting
• Engages directly with a wide variety of customer stakeholders from technical professionals to senior executives
• Reports to Managing Director Retail Poland
• Works internally with customer-focused teams to design develop and introduce new products and enhancements to address customer requests and priorities
• Works with customers on implementation reviews and to ensure the prompt and proper resolution of technical or procedural challenges
• Contributes to improved Account Management metrics reporting evaluation and documentation.

• Bachelors Degree or equivalent work experience required.
• Minimum of 8-10 years of relevant experience or equivalent combination of education and experience in managing sales in a corporate setting with proven track record in leading a high quota carrying in a Sales Team and/or new business development/excellent people management skills
• Proven ability to consistently grow new retails customers and partners
• Proven track record of experience in managing customer accounts within retail market is a must
• Knowledge of Software and Service solution sales within retail market is a must
• Consultative sales experience with complex solution design is a must
• Proficient in all MS Office products with an emphasis on Excel PowerPoint Word and Teams.
• Good business English skills (Written and spoken).

Preferred qualifications:

• Comprehensive knowledge of Retail center operations procedures and the utilization of technology within the environments
• General knowledge of Diebold Nixdorf products and services is a plus
• Experience working within a customer focused B2B environment and developing strategic client relationships and accounts with senior stakeholders
• Ability to think strategically and work independently in order to drive better results for existing business and develop new retail business accounts
• Exhibit skills characteristics traits and work habits that greatly enhance the likelihood of success as an Sales Manager ex: solution-oriented and entrepreneurial mindset time and territory management customer empathy
• Ability to think strategically analyze problems to provide appropriate solutions in order to drive better results for existing business and develop new business accounts
• Exceptional communication presentation strategic planning problem solving and critical thinking skills
• Proven ability to understand and navigate cross-team dynamics
• Demonstrated relationship building skills at all levels of the organization including senior executive levels
• Possess experience with CRM software such as Salesforce to maximize opportunities
• Ability to travel more than 50% of the time.

We offer:

• Contract of employment
• Employee Assistance Program - wide range of services advice on topics such as mental health family problems financial and legal issues career management preparation for retirement etc.
• Trainings from the first day of work
• Insight and Knowledge of cutting-edge technologies
• Various options for personal development (career paths internal recruitment trainings assisting in ad-hoc projects etc.)
• Possibility to use foreign languages on a daily basis
• Teamworking and supportive atmosphere
• Wide range of benefits: life insurance private medical care Multisport card
• 26 days of holiday regardless seniority
• Over 8000 industry recognized certified trainings
• Remote model work possible.

Pay Transparency Statement

The monthly base salary range for this position is 9800.00 PLN gross to 14000.00 PLN gross.
Actual compensation will depend on factors such as qualifications skills competencies geographic location and relevant experience. Certain roles may include additional components beyond base salary such as incentive opportunities or other forms of variable compensation. Details of any such components will be discussed during the interview process and will be governed by the applicable plan documents.