Product Manager, Vice President Digital Channels Experience
Share
Job Location:
Wilmington, DE - USA
Monthly Salary:
$ 122550 - 201000
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager Vice President in Digital Channels Experience you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Every digital customer has interacted or has access to their Profiles & Settings making these features essential for a seamless consistent experience across all brands and segments. Profiles & Settings features are the gateway to all digital servicing and personalization touching every customer and driving key business outcomes at scale.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Develops a clear communication strategy for area of ownership; presents updates to senior leaders andcommunicateprogress through various forums dashboards etc.
- Evaluates information gathered from multiple sources and ensure consistency
- Analyze and synthesize key themes from product analytics user experience research competitive and market analysis and company goals to drive product planning
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Customer obsessed andtrack recordof driving measurable experience improvements
- Experience defining measuring and reporting on analytics and experimentation results
- Polished verbal written and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders
- Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence
- Team-oriented disposition and positive attitude
- Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
- Experience with or working knowledge of agentic solutions used for solving customer problems.
- Familiarity with AI and Large Language Model concepts and application.
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
