IT Infrastructure Support Specialist

Position Description:

CGI is in the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a Federal CGI Partner you have the opportunity to be a shareholder at CGI and join a family of 91000 CGI Partners strong.

CGI Federal is seeking a mid-level IT Infrastructure Support Specialist to provide technical support for LAN IWS and client-server environments in support of SSAs ITSSC program. The specialist will be responsible for installation maintenance and administration of computing platforms and network infrastructure ensuring secure and reliable operations across contractor and SSA sites.

***Candidates must be local to the Baltimore CGI office and in office a minimum of 2-3 days a week***

Your future duties and responsibilities:

.Interface contractor LAN/IWS with SSAs National Computer Center (NCC).
.Install and maintain contractor-acquired and government-furnished equipment including workstations servers and networking hardware.
.Administer LAN systems to ensure security reliability and compliance with SSA standards.
.Develop justifications for new software technical manuals and training needs not identified in the original Project Management Plan.
.Collaborate with SSA COTRs and the Program Director to coordinate network installations and meeting schedules.
.Prepare and submit all required deliverables including quarterly Inventory Reports detailing hardware/software configurations
.Assign and collect GFE from project members as part of onboarding and offboarding
.Maintain all required documentation related to GFE

Required qualifications to be successful in this role:

.Ability to obtain and maintain US public trust clearance
.Bachelors degree in information technology Computer Science or related field (or equivalent experience)
.35 years of experience in LAN administration IT infrastructure support or systems integration
.Strong understanding of client-server environments networking protocols and workstation configuration
.Experience with hardware/software inventory management and documentation
.Familiarity with SSA systems and security protocols preferred
.Excellent communication and coordination skills

Desired qualifications/non-essential skills required:
.Experience working in federal government environments
.Knowledge of SSA network architecture and NCC integration
.Ability to read and interpret site/floor plans for network planning
.Familiarity with ITIL or similar service management frameworks

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit-based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $58000.00 - $123800.00.

CGI Federals benefits are offered to eligible professionals on their first day of employment to include:
.Competitive compensation
.Comprehensive insurance options
.Matching contributions through the 401(k) plan and the share purchase plan
.Paid time off for vacation holidays and sick time
.Paid parental leave
.Learning opportunities and tuition assistance
.Wellness and Well-being programs

#CGIFederalJob
#LI-RJ1

Skills:

• Asset Management
• Detail-oriented
• Inventory Management
• LAN
• Business Process Documentation
• Integration Management

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status or responsibilities reproductive health decisions political affiliation genetic information height weight or any other legally protected status or characteristics to the extent required by applicable federal state and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S. please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements and in accordance with applicable laws some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with CGIs legal duty to furnish information.