HostHostess (Part Time) L'Americain

Full House Resorts

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profile Job Location:

Waukegan, IL - USA

profile Monthly Salary: $ 15 - 24
Posted on: 13 hours ago
Vacancies: 1 Vacancy

Job Summary

A Host is the first and last impression a guest receives in The Temporary and our outlets. Therefore it is a critical position.
Essential Job Functions:
  • Consistently following established sequence of service to provide the highest level of service to our guests
  • Building and establishing a personal clientele through guest interaction name/face recognition
  • Anticipating guests needs and responding appropriately
  • Greeting guests with eye contact a smile and a sincere welcome as soon as they enter the restaurant
  • Name usage whenever possible is key
  • Polite communication with guests regarding any delays or changes in their table or reservation
  • Sincere farewell with a smile
  • Performing all opening and closing duties daily as assigned per shift
  • Maintaining cleanliness of host area and entrances to insure a positive first impression
  • Working as a team to insure the highest level of guest satisfaction
  • Following all policies and procedures set forth by the company
  • Following all health and safety regulations
  • Communicating effectively with management and team members alike
  • Maintaining the highest level of professionalism with both guests and team members
  • Utilizing OpenTable for reservations and walk ins to obtain guest info
  • Seating guests in a polite and efficient manner at a reasonable pace for service
  • Assisting servers/bartenders/server assistants when possible to keep the flow of the dining room moving
  • Responsible to comply with all managers and direct supervisor requests
Preferred:
Bi-lingual a plus
CERTIFICATES LICENSES REGISTRATIONS:
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
KNOWLEDGE/SKILLS/ABILITIES:
Hosts must possess a working knowledge of the systems used within our particular the host must be proficient in the following:
  • Opening and closing procedures
  • Food knowledge
  • Beverage knowledge
  • OpenTable
  • Phone system

Benefits:

  • Medical Dental & Vision
  • Voluntary Life AD&D &
  • Disability Insurance
  • Volunteer Time Off
  • Ventra Program
  • 401K Employer Match
  • Paid Time Off
  • Tuition Reimbursement

Salary Range:

$15.20- $24.00 Tips

A Host is the first and last impression a guest receives in The Temporary and our outlets. Therefore it is a critical position.Essential Job Functions:Consistently following established sequence of service to provide the highest level of service to our guestsBuilding and establishing a personal clie...
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