Casual Frontline Worker
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Who We Are
For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.
Job Description:
Key Responsibilities
Client Support and Crisis Intervention
- Complete intake interviews assessments and necessary documentation for clients entering the shelter.
- Provide immediate crisis intervention risk assessment and safety planning for women and children.
- Offer practical supports such as transportation vouchers food clothing emergency funds and referrals.
- Support children and youth including those with special needs through trauma-informed care and activity planning.
- Work collaboratively with community partners and internal programs to address clients legal housing counseling and health needs.
- Provide emotional support information and resources to women experiencing complex trauma addictions or mental health challenges.
Administration and Shelter Operations
- Ensure intake forms case files and all documentation are completed accurately and confidentially.
- Maintain client activity logs case notes and service statistics.
- Conduct regular safety and security checks to maintain a safe shelter environment.
- Manage follow-ups with external agencies and referrals ensuring clients receive necessary ongoing support.
- Participate in team meetings case conferences and collaborative planning for service delivery.
Programs and Outreach
- Engage in shelter and community-based programs that empower women and children including group facilitation and resource referrals.
- Support specialized programs such as peer support gender-diverse survivor services and human trafficking initiatives.
- Participate in activities targeting boys and men to prevent GBV and promote healthy relationships.
- Assist with summer programs including camp coordination and therapeutic activities for children residing in the shelter and the broader community.
Qualifications
- Enrolled in or completion of a post-secondary program in Social Work Psychology Womens and Gender Studies Child and Youth Work or a related field.
- Experience working with survivors of GBV IPV trauma or marginalized populations is an asset.
- Knowledge of trauma-informed anti-oppressive and harm reduction frameworks.
- Strong crisis intervention risk assessment and case management skills.
- Ability to work with diverse populations including racialized communities newcomers gender-diverse individuals and children exposed to trauma.
- Excellent verbal and written communication skills; ability to maintain confidentiality.
- Proficiency in Microsoft Office and documentation systems.
- Current CPR/First Aid Certification and Vulnerable Sector Screening (or willingness to obtain).
- Ability to work collaboratively in a team-oriented and fast-paced environment.
Local Priorities Supported
- Support for Women
- Support for Children and Youth
- Support for Visible Minorities / Racialized Communities
- Support for Newcomers / Refugees
- Support for Persons with Disabilities
The Frontline Intake Worker directly supports these priorities by providing immediate accessible and equitable services to individuals experiencing GBV and trauma fostering a safe and inclusive environment for healing and empowerment.
Work Conditions:
- Fast-paced shelter environment with a focus on crisis management and client care.
- Flexibility to work shifts including evenings and weekends as required.
Reports To: Director
The Salvation Army FLRC is committed to building an inclusive equitable and diverse team to better serve survivors of GBV and their families.
Compensation:
The target hiring range for this position is $18.14 to $18.14 with a maximum of $18.14.Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.
Key Skills
- Load & Unload
- Shipping & Receiving
- Mac Os
- Forklift
- Freight Experience
- Lift Truck Experience
- Basic Math
- Tanker Experience
- Warehouse Experience
- Commercial Driving
- Driving
- Heavy Lifting
About Company
The Salvos are made up of people who believe. Many of us believe in God. At the Salvation Army, we believe in doing good that brings hope and transforms lives.
