Financial returns:
Guests are conversed with in relation to the food and beverage products
People:
Communicates to his / her superior any difficulties guest comments and other relevant information
Establishes and maintains effective employee working relationships
Attends and participates in daily briefings other meetings and training sessions as scheduled
Guest experience:
Have a complete knowledge of all food and beverage menu items available to Room Service and pool side.
Have a good knowledge of wine and wine pairings.
Greet Guests appropriately and provide service upon items ordered promptly.
Occasionally take room service orders by telephones and by the in room ordering guest Apps / other devices.
Collect orders from the kitchen ensure they have been prepared and presented correctly.
Read and retain all pertinent information regarding daily promotions food and beverage specials.
May check back with guest to ensure they are enjoying their meal and determine if they have any other needs.
Check storage areas for proper supplies organization and cleanliness.
Must be able to anticipate guest or operational needs.
Ensure room service equipments are functioning properly report any problems to the Room Service Manager.
Maintain high standards of personal grooming which includes wearing the proper uniform and name tag at all times.
Perform any other duties as assigned by the Food and Beverage Operation Manager.
Qualifications and requirements
High School or Vocational Certificate in Hotel Management Food & Beverage or related field with 1 year of related experience or an equivalent combination of education and experience.
In return for your hard work you can look forward to a highly competitive salary and benefits package including
Meal Allowance
Birthday Off
Medical Benefits
Dental Benefits
Insurance Coverage
25-50% F&B Discount at restaurants within IHG Singapore Hotels
Special Employee Rate at all IHG Hotels worldwide
Room to Grow Opportunities
Whats more because your career will be as unique as you are well give you all the tailored support you need to make a great start be involved and grow.
And because the Hotel Indigo brand belongs to the IHG family of brands youll also benefit from all of the opportunities that come from being part of a successful global hospitality company with over 6888 hotels in over 100 countries around the world.
Required Experience:
Manager
Hotel near Wembley Stadium, well-connected to Heathrow Airport & city centre. Book this business-friendly hotel with meeting rooms & gym now.