Help Desk Technician

Irving, TX - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

We are looking for a Help Desk Technician to join Gainwell Technologies LLC a leading IT company specializing in modernizing public health and human services. As a Help Desk Technician you will be responsible for providing technical support to end-users and ensuring smooth operation of computer systems.

Job Responsibilities:

Respond to user inquiries and troubleshoot technical issues
Install and configure software and hardware
Set up and manage user accounts
Assist in network maintenance and monitoring
Collaborate with IT team to resolve complex problems
Document technical processes and solutions

Essential Qualifications:

Bachelors degree in Computer Science or related field
Proven experience as a Help Desk Technician or similar role
Strong knowledge of computer systems and IT components
Excellent problem-solving skills
Good communication abilities

Desired Experience:

1-2 years of relevant experience in IT support

Salary & Benefits:

Minimum Salary: $30 per hour
Maximum Salary: $40 per hour
Contractual role with potential for growth
Opportunity to work with cutting-edge technologies
Healthcare benefits and retirement plans

Job Description:We are looking for a Help Desk Technician to join Gainwell Technologies LLC a leading IT company specializing in modernizing public health and human services. As a Help Desk Technician you will be responsible for providing technical support to end-users and ensuring smooth operation ...