Bilingual Logistics Operator
Cross-Border Operations Mexico U.S. Canada
Location:Remote (Mexico)
Schedule:Second shift / late-day coverage
Target start time between 12:00 PM and 2:00 PM EST
Flexibility to support after-hours operations as needed
Compensation:$1500 $2000 USD monthly
About the Role
The Bilingual Logistics Operator will be a key operational link supporting cross-border freight movements between Mexico the U.S. and Canada. This role is heavily execution-focused and centered on daily shipment coordination real-time tracking documentation handling and proactive problem resolution.
You will serve as a primary point of contact for carriers vendors and customers during later business hours helping bridge coverage between U.S. and Mexico operations. This is an ideal role for a stronglogisticscoordinator who thrives in fast-paced environments communicates confidently in both English and Spanish and takes ownership of shipments from pickup through delivery.
WhatYoullBe Responsible For
Shipment Coordination:Coordinate dailylogisticsactivities including scheduling freight pickups tracking shipments in real-time and resolving delays to ensure on-time delivery.
Communication:Serve as the primary contact for carriers vendors and customers in both English and Spanish (written & verbal).
Documentation:Prepare review and process essential documents (BOLs packing lists customs forms).
Tracking &Problem-Solving:Monitor shipments update statuses manage tracking and tracing and quickly resolve delays or issues.
System Management:Utilizelogisticssoftware (TMS) and spreadsheets tomaintainaccuraterecords and update load information.
Compliance:Ensure adherence to international shipping regulations and border requirements.
Reporting:Providetimelyupdates to internal teams and generate reports onlogisticsperformance.
Required Qualifications
Fully bilingual in English and Spanish
2 years of experience inlogistics transportation or freight operations
Hands-on experience with shipment coordination and track & trace
Familiarity with cross-border freight involving Mexico
Direct experience communicating with carriers and drivers
Strong organizational and problem-solving skills
Comfortable working later shifts and supporting after-hours operations
Preferred Experience
or MexicoCanada freight lanes
Working knowledge of customs documentation and terminology
Prior experience as a Logistics Coordinator Operations Specialist or similar role
Experience using TMS platforms
Ideal Candidate Profile
Calm and solutions-focused under pressure
Highly organized and detail-oriented
Confident communicator with a professional phone presence
Takes ownership of shipments and follows through
Reliable accountable and comfortable working independently