Senior Technology Consultant (Managed Services MSP)

JOB OVERVIEW:

• We are seeking a highly skilled and experienced Senior Technology Consultant to join our fast-paced constantly changing dynamic team.
• The ideal candidate will have previous experience working with Managed Solution Providers.
• The ideal candidate will have previous experience working independently in the field while troubleshooting or implementing various technologies - INDEPENDENTLY.
• We are a TEAM but it is important to have the Skills to act independently while in the field troubleshooting.
• This person will be able to troubleshoot various types of networks for a variety of clients.
• In this role you will leverage your expertise in technology solutions to troubleshoot implement and drive innovation and deliver exceptional results for our clients.
• The ideal candidate will possess a strong background in technology consulting with a particular emphasis on LAN/WAN environments and will be Microsoft-centric.
• Working with LAN/WAN on customer networks is our business; each client could present unique challenges!
• You will work closely with clients to understand their needs develop strategic recommendations and implement solutions that enhance their operational efficiency and competitive advantage - while troubleshooting issues that arise.

KEY RESPONSIBILITIES:

• Collaborate with clients to assess their technology needs and challenges providing tailored consulting services that align with their business objectives.
• Design and implement advanced technology solutions focusing on the Microsoft Platforms.
• Conduct thorough analyses of existing systems and processes to identify areas for improvement and optimization.
• Troubleshooting Internet Performance Firewalls Servers Wireless VoIP and Connectivity
• Stay abreast of industry trends and emerging technologies providing thought leadership and strategic insights to clients.
• Help maintain comprehensive documentation including project plans technical specifications.
• Work well with our entire team and support others in a mentorship type role while supporting escalated or overflow tickets.

QUALIFICATIONS:

• Bachelors degree in Computer Science or a related field; industry certifications a plus.
• Proven experience as a Technology Consultant or similar role with a strong focus on Managed Solution Providers.
• In-depth knowledge of current technology trends and best practices in the industry.
• Excellent analytical and problem-solving skills with the ability to think critically and strategically in unique situations.
• Strong communication skills both verbal and written with the ability to convey complex technical concepts to non-technical stakeholders.
• Demonstrated ability to manage multiple (yet often small in scope) projects simultaneously while maintaining attention to detail.
• A collaborative mindset with the ability to work effectively in a team-oriented environment.