Chapter Lead IT Business Analyst II

At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career wed encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.

Your role and work environment

In WB Tech/Transaction Services - Reporting & Cards area we are looking for a Chapter Lead Engineer to join our team.

• Wholesale Banking works in accordance with Agile principles in self-organizing teams. Important aspects in this way of working are initiative flexibility continuous development continuous improvement and active and positive collaboration with other teams.

• Our WB TS Reporting & Cards area team are responsible for 3 Critical Business Service (CBS) applications among 11 Business Applications/Assets

  • Global Customer Reporting Platform (GCRP)

  • AgreementsCore (AGR)

  • Paper Statement Engine (PSE)

  • Electronic Banking Mid-office (EBMO)

  • 7 Cards Assets

The Team

Your chapter team will have IT Business Analysts and IT Integrators. You will work in close collaboration with internationally diversified Squads in INGs Agile organization to achieve the QBR commitments. You and your Chapter Engineers work in multiple multi-disciplinary Agile BizDevOps Squads with end-to-end responsibility for our product. For more info about our way of working please visit: Your Chapter Engineers (IT Business Analysts and IT Integrators) team are focused on delivering changes for Critical Business Services (CBS) applications with international area teams -

• Area team 6 Chapters of 100 FTEs distributed over ING NL ING Hubs TR and SSI-India.

• Area team skillset - is covering various technologies including target (Java Oracle DB) and legacy (IBM ITX MQ RIT TIBCO BW TIBCO EMS HP-NonStop) and IT Business Analysts IT Integrators.

Your Key Responsibilities

As a Chapter Lead IT Business Analyst

• You are leading IT Business Analysts and IT Integrators area chapter team.

• You guide and challenge your IT Business Analysts and IT Integrators area chapter team to always deliver the highest quality Flow-to-Ready deliverables.

• You are responsible for maintaining our Area E2E Intake-to-Live Workflow Policy (F2R & B2D).

• Together with your Chapter Engineers (IT Business Analysts and IT Integrators) team - ensure the quality of the work delivered and end-responsible for delivering and maintaining your product IT assets: high quality reliable secure and well documented.

• Together with your peer Chapter Leads and IT Area Lead - you create high-performing teams cooperating closely to promptly resolve any obstacles interfere with your Chapter Engineers productivity.

• You act as a role-model and actively coach/motivate your Chapter team to be a step-ahead in continuous improvement mindset and actively detect flaws in all delivery areas & processes and suggest/advise improvement solutions.

• You are data-driven passionate about measuring what matters actively developing actionable-metrics to be used by your Chapter team & stakeholders making fact-based decisions.

• You maintain contacts with business stakeholders have the customer in mind and continuously assessing the customer value & impact. Together with your Chapter team you actively strive to increase our business value delivery.

• You play an active role in hiring and retaining great sociable A IT Business Analysts and IT Integrators and giving them freedom to pursue high quality software delivery.

• You energize motivate train and guide your Chapter team to increase their knowledge level and contribution ensuring they grow in the discipline your Chapter represents. Strengthen ING Agile WoW as role-model safeguarding the Orange Code.

• You are responsible for coaching (on both a personal and professional level) your Chapter team so that they can get the best out of themselves. Develop and lead them to meet their individual career goals organizations goals. Continuously work on skills improvements expertise and personal growth of your Chapter Engineers.

• You are aware of personal development goals (technical knowledge as well as responsibilities) of your Chapter team and take this into account when you make decisions. You are aware of gaps in the knowledge of chapter members that stand in the way of getting things done you ensure they get discussed and addressed.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that youll stay curious. Keep learning. Take on return well back you to develop into an even more awesome version of yourself.

• Software Engineering Bachelor degree (or higher) is a must have.

• Minimal 10 years of experience in IT in a complex and challenging IT environment

• Strong leadership skills and you are passionate about helping others grow in their craftsmanship with a proven track-record of IT successful delivery in Agile organization.

• Proven track record of working in ING as IT Business Analysts

• Proven track proficiency experience record in ING Finance/Payments preferably worked in Customer Reporting or Payments area.

• You are proactive and have a natural drive to act and deliver results on time.

• You are an excellent team player and able to motivate and influence.

• You take initiative work accurately and in a structured and disciplined manner

• You have the patience and resilience to take it on and make it happen.

• You have a sharp eye for details while keeping the bigger picture.

• You are highly self-organizing pragmatic and always seek opportunities to improve.

• You are eager to learn and to keep knowledge up to date.

Interpersonal and Leadership skills -

• Proven technical leadership (10 years) track record in an international environment with deep passion about growing IT teams bringing the engineering-culture to the next level.

• Passionate about continuous improvement data-driven mindset to actively deliver and maintain high quality reliable secure and well documented software products & IT assets.

• Inspiring servant-leader and pioneer of the cross-border culture with Do it-Try it-Fix it mindset and hands-on proactive positive attitude in a multi-cultured environment where English is the working language and you easily get on with people from different cultural backgrounds.

• Agile mindset and flexible to changes in dynamic organization who can adapt plans approach and behavior to the different needs cultures and situations; with strong ability to think out of the box and drive innovation.

• Strong communication skills and organizational sensitivity; ability to understand the underlying issues opportunities and dynamics of an international organization.

• Analytical reasoning skills and architectural understanding ability to quickly understand new technical concepts that are outside of your comfort zone.

Rewards and benefits

We want to make sure that its possible for you to strike the right balance between your career and your private life. Working at ING means working in a dynamic and international setting. Very important is individual development of our employees and that is why ING offers excellent courses and programs.

You can find out more about our employment conditions at benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 24-27 vacation days depending on contract

• Pension scheme

• 13th month salary

• Individual Savings Contribution (BIS) 3.5% of your gross annual salary

• 8% Holiday payment

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

With 60000 employees and operations in approximately 40 countries there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of whats possible and at the same time ensure you work with integrity and hold the customers interests at heart Do you want to be surrounded by progressive inspiring diverse and supportive colleagues Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions

Contact the recruiter attached to the advertisement for more information. Want to apply directly Please upload your CV and motivation letter by clicking the Apply button.

Please note multiple interview steps involving various business stakeholders will be part of the selection process.