Product Support Engineer (ATD, Hsinchu Taiwan)
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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Our Purpose
TERADYNE where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths views and experiences. We believe that our differences enable us to be a better team one that makes better decisions drives innovation and delivers better business results.
Opportunity Overview
Organization and Role
The Teradyne IST Product Support Engineering team is looking for ahighly-motivated energetic technically driven Engineer to provide world class support to the current and future generations role is enabled by an in-depth knowledge ofIST product offerings coupled with a desire to providetimelysolutions across an evolving customer landscape. TheISTProduct Support Engineer role is a dynamic and challenging global support opportunity that spans an array of engineering disciplines.
Responsibilities
RepresentPSEngineeringas a core team member on both existing and new products
Collaborate with the field team engineering (SWMEand HW) product supportengineeringand repair operationregardingfield issues and escalations in both the field and contract manufacturer
Leadandproject management on field upgrades and NR projects
Manage technicians in Taiwan Satellite sites and Customersite
Analyze trends andidentifyopportunities to improve the reliability of our systems.
Collaborate with design engineering on design in serviceability (DFS)
Develop a Field Replaceable Unit (FRU) strategy
Support system installation and work with install coordinator on required tools resources etc.
Assistin creating and reviewing support documents
Create and provide Product Training Documents together with our Techn Writer
Travel expectations to Customer sitesCebuand North reading
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If youre ready to join us in this mission take a closer look at the minimum criteria for the position.
Qualifications/Skills
Excellent verbal and written communication skills
Ability to work with cross-functional teamsand team player
Critical thinking and the ability to troubleshoot complex issues
Technical Areas: Electromechanical Embedded Networking
Product Support experience desired
Automation experience desired
Storage Test System Level Test or Semiconductor testing experience desired
Technical Project Management experience desired
Education/Experience
Degreerequired:Bachelorsof Science in Engineering (MFG/ME/EE) Electromechanical preferred
Minimum 3 years Relevant Industry Experience desired
Benefits
Teradyne offers a variety of robust health and well-being benefit programs including medical claims group insurance retirement plans paid vacation & holidays tuition assistance programs and more.
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Required Experience:
IC
Key Skills
- Document Controlling
- Cost Accounting
- Business Administration
- Database
- Art
About Company
Teradyne offers cutting-edge technological solutions for modern problems through innovation expertise. Stay connected with Teradyne’s offerings. Learn more.
