Front Office Supervisor

AccorHotel

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profile Job Location:

Perth - Australia

profile Monthly Salary: Not Disclosed
Posted on: 17 hours ago
Vacancies: 1 Vacancy

Job Summary

We are seeking a professional and customer-focused Front Office Supervisor to join our team. As the face of our hotel you will play a crucial role in ensuring exceptional guest experiences while supporting our front office team.

  • Oversee daily front office operations including check-ins check-outs guest inquiries and billing procedures
  • Lead train and motivate the front office team to maintain high standards of customer service
  • Manage room inventory maximize occupancy rates and monitor front office performance metrics
  • Resolve guest complaints and collaborate with other departments to coordinate guest services
  • Implement and maintain standard operating procedures for the front office
  • Ensure compliance with hotel policies safety regulations and local laws
  • Handle financial transactions and maintain accurate records

Qualifications :

  • Proven experience as a Front Office Supervisor or in a similar hospitality role
  • Strong leadership communication and customer service skills
  • Excellent problem-solving and multitasking abilities in a fast-paced environment
  • Proficiency in Opera Cloud PMS
  • Detail-oriented with strong organizational and financial management skills
  • Ability to ensure compliance with hotel policies and local regulations

Additional Information :

Why Work With Accor Glad You Asked!

  • ALL Heartist Membership Save on stays food and drink at 5000 Accor hotels worldwide

  • Friends & Family Discounts Share the perks with the people who matter most

  • Learn Your Way Access world-class training and career development programs

  • Global Career Opportunities With over 400 hotels in the Pacific and 110 countries worldwide where you go is up to you

  • Come As You Are Were all about inclusion individuality and creating a space where everyone belongs

This isnt just a job. Its your chance to be part of something bold welcoming and a little bit wild!


Remote Work :

No


Employment Type :

Full-time

We are seeking a professional and customer-focused Front Office Supervisor to join our team. As the face of our hotel you will play a crucial role in ensuring exceptional guest experiences while supporting our front office team.Oversee daily front office operations including check-ins check-outs gue...
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Key Skills

  • ENT
  • Electronic Security
  • Access Control System
  • Accounting & Finance
  • Cardiac
  • Food & Beverage

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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