We are seeking a professional and customer-focused Front Office Supervisor to join our team. As the face of our hotel you will play a crucial role in ensuring exceptional guest experiences while supporting our front office team.
- Oversee daily front office operations including check-ins check-outs guest inquiries and billing procedures
- Lead train and motivate the front office team to maintain high standards of customer service
- Manage room inventory maximize occupancy rates and monitor front office performance metrics
- Resolve guest complaints and collaborate with other departments to coordinate guest services
- Implement and maintain standard operating procedures for the front office
- Ensure compliance with hotel policies safety regulations and local laws
- Handle financial transactions and maintain accurate records
Qualifications :
- Proven experience as a Front Office Supervisor or in a similar hospitality role
- Strong leadership communication and customer service skills
- Excellent problem-solving and multitasking abilities in a fast-paced environment
- Proficiency in Opera Cloud PMS
- Detail-oriented with strong organizational and financial management skills
- Ability to ensure compliance with hotel policies and local regulations
Additional Information :
Why Work With Accor Glad You Asked!
ALL Heartist Membership Save on stays food and drink at 5000 Accor hotels worldwide
Friends & Family Discounts Share the perks with the people who matter most
Learn Your Way Access world-class training and career development programs
Global Career Opportunities With over 400 hotels in the Pacific and 110 countries worldwide where you go is up to you
Come As You Are Were all about inclusion individuality and creating a space where everyone belongs
This isnt just a job. Its your chance to be part of something bold welcoming and a little bit wild!
Remote Work :
No
Employment Type :
Full-time
We are seeking a professional and customer-focused Front Office Supervisor to join our team. As the face of our hotel you will play a crucial role in ensuring exceptional guest experiences while supporting our front office team.Oversee daily front office operations including check-ins check-outs gue...
We are seeking a professional and customer-focused Front Office Supervisor to join our team. As the face of our hotel you will play a crucial role in ensuring exceptional guest experiences while supporting our front office team.
- Oversee daily front office operations including check-ins check-outs guest inquiries and billing procedures
- Lead train and motivate the front office team to maintain high standards of customer service
- Manage room inventory maximize occupancy rates and monitor front office performance metrics
- Resolve guest complaints and collaborate with other departments to coordinate guest services
- Implement and maintain standard operating procedures for the front office
- Ensure compliance with hotel policies safety regulations and local laws
- Handle financial transactions and maintain accurate records
Qualifications :
- Proven experience as a Front Office Supervisor or in a similar hospitality role
- Strong leadership communication and customer service skills
- Excellent problem-solving and multitasking abilities in a fast-paced environment
- Proficiency in Opera Cloud PMS
- Detail-oriented with strong organizational and financial management skills
- Ability to ensure compliance with hotel policies and local regulations
Additional Information :
Why Work With Accor Glad You Asked!
ALL Heartist Membership Save on stays food and drink at 5000 Accor hotels worldwide
Friends & Family Discounts Share the perks with the people who matter most
Learn Your Way Access world-class training and career development programs
Global Career Opportunities With over 400 hotels in the Pacific and 110 countries worldwide where you go is up to you
Come As You Are Were all about inclusion individuality and creating a space where everyone belongs
This isnt just a job. Its your chance to be part of something bold welcoming and a little bit wild!
Remote Work :
No
Employment Type :
Full-time
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