Work from Home Client Experience Strategist
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a Client Experience Strategist who thrives on designing seamless high-touch experiences from initial inquiry through execution and follow-up. This role is ideal for someone who enjoys strategy logistics and relationship managementand takes pride in making complex plans feel effortless for clients.
Youll serve as a trusted advisor translating client goals into thoughtfully planned experiences while managing details behind the scenes. If youre highly organized people-focused and enjoy owning projects end-to-end this role was built for you.
What Youll Do
- Partner with clients to understand their objectives preferences and priorities
- Design and coordinate customized experiences aligned with client expectations
- Manage timelines logistics and vendor communication to ensure smooth execution
- Anticipate client needs and proactively solve challenges before they arise
- Maintain clear professional communication throughout the client journey
- Deliver a polished consistent experience that drives repeat business and referrals
What Were Looking For
- Strong communication and relationship-building skills
- Highly organized with excellent attention to detail
- Comfortable managing multiple projects at once
- Strategic thinker who enjoys problem-solving
- Self-motivated and able to work independently in a remote environment
- Experience in client services hospitality events logistics or experience-based roles is a plus
Why Join Us
- Flexible remote work environment
- Opportunity to own your work and make a real impact on client satisfaction
- Collaborative supportive team culture
- Room for growth as the company expands
- Work that blends strategy creativity and execution
Key Skills
- General Services
- Business Solutions
- Creative
- Lab Testing
- Application Management
- Analytics
