Customer Support Agent – French speaker
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer Support Agent French speaker
Porto Portugal On-site
Language: French (Native or C2)
No experience required
Monthly Salary: 1300 gross
About the Role
We are hiring French-speaking Customer Support Agents to join an international customer service project. You will support customers across multiple channels providing assistance with subscriptions billing technical questions and general inquiries. Full training is provided.
Key Responsibilities
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Receive and manage incoming customer calls
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Welcome and assist customers in a professional and friendly manner
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Handle inquiries related to subscriptions billing and technical troubleshooting
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Provide clear personalized solutions on every interaction
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Maintain high customer satisfaction and service quality standards
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Collaborate with team members in a dynamic supportive environment
Schedule
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Monday to Saturday
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Rotating shifts between 07:00 19:00
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One rotating day off during the week Sunday off
Requirements
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French Native or strong C2 level (mandatory)
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No previous customer support experience required
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Excellent communication and listening skills
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Customer-focused attitude and problem-solving mindset
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Ability to work on-site in Porto
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
