Contract Support Staff

Freeport, IL - USA

Monthly Salary: $ 4414 - 5926

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Requisition ID:52023
Closing Date: 01/07/2026
Agency:Department of Children and Family Services
Class Title:SOCIAL SERVICE COMMUNITY PLANNER - 41295
Skill Option:None
Bilingual Option:None
Salary: Anticipated Starting Salary: $4414/month. Full Range: $4414-$5926/month.
Job Type: Salaried
Category:Full Time
County: Stephenson
Number of Vacancies: 1
Bargaining Unit Code:RC028 Paraprofessional Human Services Employees AFSCME

This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.

Why Work for Illinois

Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized professional and energetic individual to serve as Regional Contract Support Staff. Under general supervision this position will receive review and process various day care related forms from private agencies workers and clients to provide requested day care services for eligible clients. The position will contact clients and providers to establish fees and reimbursement rates and conduct client self-certification process and recertification to initiate continued services. The position will also audit review monitor and complete monitoring and service level data reports regarding day care clients and providers and associated billing. This position provides a great opportunity for someone who is detail oriented and focused on ensuring the Department receives the greatest value for its contract dollars. DCFS offers a competitive compensation plan excellent benefits and a pension program. The ideal candidate for this position will have excellent organizational skills and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

Serves as Contract Support Staff
Audits reviews monitors and completes monitoring and service level data reports regarding day care clients and providers and associated billing
Serves as a resource for Department and private agency staff day care providers clients and foster parents regarding day care policies procedures and payment regulations
Maintains complex information systems of monitoring and service delivery data and develops various reports as assigned performing all related functions in a timely manner
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

Requires knowledge skill and mental development equivalent to the completion of high school.
Requires two years of experience in a community serviced by a demonstration project or a similar community experience.

Conditions of Employment

Requires ability to pass a background check.
Requires ability to travel in the performance of duties. Requires appropriate valid drivers license.
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment the employee shall prior to accepting any such non-State employment offer notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting every effort from receiving hotline calls to reaching family reunification or foster care and adoption children and families are our focus.

Work Hours: Monday-Friday 8:30am-5:00pm
Headquarter Location: 1826 S West Ave Freeport Illinois 61032
Work County: Stephenson
Agency Contact: Chelsea Vance
Email:
Posting Group: Fiscal Finance & Procurement

This position DOES NOT contain Specialized Skills (as that term is used in CBAs).

Revolving Door:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment the employee shall prior to accepting any such non-State employment offer notify the Office of the Executive Inspector Generalfor the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.

Economic Interest

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

APPLICATION INSTRUCTIONS

Use the Apply button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.

Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.

If you have questions about how to apply please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on click Application Procedures in the footer of every page of the website.

The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

Job Requisition ID:52023Closing Date: 01/07/2026Agency:Department of Children and Family ServicesClass Title:SOCIAL SERVICE COMMUNITY PLANNER - 41295Skill Option:NoneBilingual Option:NoneSalary: Anticipated Starting Salary: $4414/month. Full Range: $4414-$5926/month.Job Type: SalariedCategory:Full T...