Assessments Section Supervisor

THE OPPORTUNITY:The King County Department of Assessments Office is looking for a Section Supervisor who is a dynamic people leader who possesses the professional analytical and mathematical skills to oversee and manage the workload of a high-volume team performing routine special and well-defined property tax exemptions. This closed promotionalassignment is open to all King County Employees CareerServiceor Career Service-exempt employees who have successfully completed probation.

This position will be a mix of individual contribution production oversight strategic planning and process improvement. The primary focus will be on producing timely and accurate exemption processing through a team of people technology enhancements and various internal and external partnerships. This position reports to the Accounting Division Director oversees a team processing tens of thousands of exemption transactions annually and partners with the division agency and external personnel. The work of this team contributes significantly to the overall accuracy of the property tax roll by applying exemptions timely and accurately. This position is integral to our commitment to be one of The Best Assessment Departments in North America.

Are You....

• A people or project leader committed to the success of a team outcome
  • A transparent communicatorwho exhibits integrity ethics and trustin the face of positive and negative information
  • A skilled plannerand do you display a strong ability to learn and apply new knowledge in your daily work
  • Adaptable and organizedto support customers stakeholders and colleagues with technical program guidance
  • A detail-oriented professional with emphasis on accuracy
  • An effective time manager and do you display timely and quality decision-making abilityespecially in a high-volume environment
  • Anapproachable leaderwithstrong research analyticalandproblem solving skills
  • Customer focusedwith a genuine interest in the production development and accountability of property tax exemptions
  • A strong collaborator with the ability to explain complicated exemptions statutes in everyday terms

The successful candidate will at a minimum demonstrate skilland ability to:

• Apply strong understanding of property assessments property tax exemptions and/or the assess-to-collect workstream.
• Ability to read and understanddepartmental and county procedures legal documents RCW and WAC rules jurisdictional policies and detailed property records.
• Perform all supervision performance and personnel-related tasks for assigned staff; write and conduct performance appraisals; provide new staff orientation and training.
• Plan assign and direct the work of the team which includes training Provide regular performance feedback to promote accountability growth and high-quality work.
• Participate in the development of analytical and computer system improvements aimed at improving the quality and efficiency of the property tax administration processes.
• Recommend changes to policies procedures and division guidelines and suggest plans for their implementation.
• Develop and coordinate team/division projects act as a liaison between team/division staff and technical staff in other divisions particularly internal teams and Treasury.
• Utilize a keen understanding of property assessment accounting and administration standards strategies and trends necessary to assist in the leadership of the division.
• Can drive quality accounting and administrative processes that ensure accurate and accountable property parcel administration and property tax exemptions services for our community.
• Demonstrate strong business acumen and an ability to work in a culturally and generationally diverse environment.

Any combination of education and/or experience that clearly demonstrates the ability to successfully perform the duties of the position to include:

• Has Three (3) to Five (5) yearsof increasingly responsible performance management experience in accounting and administration related to property assessments exemptions or another related field.
• Experience in employee supervision and engagement.
• Possesses a strong grounding in property tax exemptions and property tax administration principles techniques and best practices.
• Is knowledgeable about how customer service operations work including how to deliver excellent service and improve processes to meet the needs of customers.
• Has a track record with developing and supporting the performance of employees and implementing detailed and accounting/appraisal-specific processes best practices and goals.
• Can develop metrics and benchmarks to be able to project how results can be used in future initiatives to improve accounting exemption and administration processes.
• Is customer-focused with a dedication to providing efficient and value-added services to our taxpayers.
• Is an IT Project Adopter and Leader in the introduction of new technology tools to improve our accounting functions and services.
• Ability to collaborate with other supervisors to solve cross-team problems and improve service to our customers.
• Is able to supervise manage develop coach and mentor a culturally and generationally diverse staff in a collaborative manner that focuses on engagement good communication and team building that is essential for the evolving business needs of the future; and
• Is able to understand and apply Equity and Social Justice concepts in the supervision of staff and delivery of customer service.

Forbes named King County as one of Washington States best employers.

Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.

Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

This exciting employment opportunity is only open to King County employees who have completed probation.

A resume and cover letter and answers to the supplemental questions that explain how your education and experience make you the best candidate for this position are required.

Please contact Alicia Rivet at or if you have any questions regarding this opportunity.

Our offices in the King Street Center Building operate under a fragrance and scent-free policy. This policy is intended to promote a safe and healthy work environment for all employees.

This position is not represented.