Administrator II, Systems
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Job Location:
Addison, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Concentra is recognized as the nations leading occupational health care company. With more than 40 years of experience Concentra is dedicated to our mission to improve the health of Americas workforce one patient at a time. With a wide range of services and proactive approaches to care Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Administrator II Systems will provide technical expertise in managing our Windows and Citrix environment while ensuring optimal performance and availability of critical systems for Concentra operations. The position will help oversee the administration maintenance and support of endpoint
devices and core systems infrastructure. This includes supporting Windows and Citrix environments Microsoft infrastructure the M365 application suite and ensuring robust vulnerability and patch management. This role is critical to maintaining endpoint reliability and operational excellence across the organization. The ideal candidate brings expert-level knowledge of the Microsoft ecosystem with proven experience in endpoint management using SCCM Microsoft Intune and mobile device management (MDM) solutions. Responsibilities include advanced troubleshooting proactive performance tuning and efficient ticket resolution all aimed at delivering a secure seamless and dependable user experience.
Responsibilities
- Administer and maintain Windows & Citrix endpoint and cloud environments (M365 Intune Exchange Autopilot Entra ID etc.).
- Provide technical support troubleshooting complex issues while meeting established SLAs.
- Act as a primary technical contact for technology service providers.
- Identify automation opportunities and process improvements to enhance operational efficiency.
- Serve as the technical resource for the team sharing knowledge and mentoring junior members.
- Monitor system performance and capacity proactively addressing potential issues to maintain optimal operations.
- Create and maintain comprehensive technical documentation knowledge base articles and standard operating procedures.
- Partner and implement system upgrades migrations and deployments while minimizing operational disruption.
- Participate in technology optimization projects and the implementation of new solutions for Concentra centers.
Qualifications
Education Level: Bachelors Degree
Major: Computer Science Information Technology
Degree must be from an accredited college or university.
Job-Related Experience
- 5 years of experience in systems administration.
- Strong knowledge of Windows endpoint management.
- Experience with IGEL virtualization technology and thin client management.
- Comprehensive understanding of SCCM MS Intune and MS O365.
- Manage and maintain organization-wide usage of communication platforms (Zoom MS Teams)
- Familiarity with managing MSP (Managed Service Provider) solutions and remote technologies.
- Strong troubleshooting and problem-solving skills.
- Excellent documentation and communication abilities.
- Ability to work in a fast-paced environment and manage multiple priorities.
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality Attention to Detail Sense of Urgency Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts explore alternatives and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Ability to Influence: Works with leaders and team members to drive change and influence decision making by using objective metrics comprehensive viewpoints and strong partnerships.
- Analytical Skills: Works with leaders and team members to drive change and influence decision making by using objective metrics comprehensive viewpoints and strong partnerships.
- Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
- Drive to Perform: Identifies and accomplishes challenging objectives or personal goals. Works effectively with others to achieve goals. Looks for and takes advantage of opportunities. Maintains a high level of interest and enthusiasm.
Additional Data
- 401(k) Retirement Plan with Employer Match
- Medical Vision Prescription Telehealth & Dental Plans
- Life & Disability Insurance
- Paid Time Off
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us torequest accommodation if required.
*This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management*
Concentra is an Equal Opportunity Employer including disability/veterans. Concentra provides equal employment and affirmative action opportunities to applicants and employees without regard to race color age religion sex sexual orientation gender identity national origin pregnancy protected veteran status disability or other protected addition Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
About Company
Select Medical is one of the largest providers of critical illness recovery hospitals, inpatient rehabilitation hospitals, outpatient rehabilitation centers, and occupational health clinics in the United States. Guided by our mission to provide an exceptional patient care experience t ... View more
