Spa & Wellness Manager Raffles & Fairmont The Red Sea
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Job Location:
Umluj - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Raffles The Red Sea in Umluj Saudi Arabia is seeking a dedicated and experienced Spa & Wellness Assistant Manager to join our luxury resort this role you will support the Spa & Wellness Manager in overseeing the daily operations of our world-class spa facilities ensuring exceptional guest experiences and maintaining the highest standards of service.
- Assist in managing the day-to-day operations of the spa and wellness facilities
- Support the Spa & Wellness Manager in developing and implementing strategies to enhance guest satisfaction and increase revenue
- Supervise and train spa staff ensuring they deliver exceptional customer service and adhere to brand standards
- Oversee scheduling inventory management and maintenance of spa equipment and supplies
- Ensure compliance with health and safety regulations and maintain a clean safe environment for guests and staff
- Assist in managing the spas budget including monitoring expenses and identifying cost-saving opportunities
- Collaborate with other departments to create and promote spa packages and special offers
- Handle guest inquiries feedback and concerns professionally and efficiently
- Stay informed about industry trends and implement innovative spa treatments and wellness programs
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or related field
- Minimum 3-5 years of experience in spa and wellness management or related field preferably in luxury hospitality settings
- Proven track record in team leadership staff training and performance management
- Strong knowledge of spa operations treatments and wellness trends
- Excellent customer service skills with the ability to anticipate and exceed guest expectations
- Proficiency in spa management software and Microsoft Office Suite
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Financial acumen with experience in budgeting and revenue management
- Knowledge of health and safety regulations in the spa industry
- Spa management certification preferred
- Flexibility to work varying shifts including weekends and holidays
- Ability to speak Arabic is a plus
Additional Information :
Whats in it for you...
The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.
The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
A competitive package and excellent opportunities for professional growth.
Outstanding discounts across the global Accor and luxury brand network.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
