Raffles The Red Sea in Umluj Saudi Arabia is seeking a dedicated and experienced Spa & Wellness Assistant Manager to join our luxury resort this role you will support the Spa & Wellness Manager in overseeing the daily operations of our world-class spa facilities ensuring exceptional guest experiences and maintaining the highest standards of service.
- Assist in managing the day-to-day operations of the spa and wellness facilities
- Support the Spa & Wellness Manager in developing and implementing strategies to enhance guest satisfaction and increase revenue
- Supervise and train spa staff ensuring they deliver exceptional customer service and adhere to brand standards
- Oversee scheduling inventory management and maintenance of spa equipment and supplies
- Ensure compliance with health and safety regulations and maintain a clean safe environment for guests and staff
- Assist in managing the spas budget including monitoring expenses and identifying cost-saving opportunities
- Collaborate with other departments to create and promote spa packages and special offers
- Handle guest inquiries feedback and concerns professionally and efficiently
- Stay informed about industry trends and implement innovative spa treatments and wellness programs
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or related field
- Minimum 3-5 years of experience in spa and wellness management or related field preferably in luxury hospitality settings
- Proven track record in team leadership staff training and performance management
- Strong knowledge of spa operations treatments and wellness trends
- Excellent customer service skills with the ability to anticipate and exceed guest expectations
- Proficiency in spa management software and Microsoft Office Suite
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Financial acumen with experience in budgeting and revenue management
- Knowledge of health and safety regulations in the spa industry
- Spa management certification preferred
- Flexibility to work varying shifts including weekends and holidays
- Ability to speak Arabic is a plus
Additional Information :
Whats in it for you...
The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.
The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
A competitive package and excellent opportunities for professional growth.
Outstanding discounts across the global Accor and luxury brand network.
Remote Work :
No
Employment Type :
Full-time
Raffles The Red Sea in Umluj Saudi Arabia is seeking a dedicated and experienced Spa & Wellness Assistant Manager to join our luxury resort this role you will support the Spa & Wellness Manager in overseeing the daily operations of our world-class spa facilities ensuring exceptional guest experienc...
Raffles The Red Sea in Umluj Saudi Arabia is seeking a dedicated and experienced Spa & Wellness Assistant Manager to join our luxury resort this role you will support the Spa & Wellness Manager in overseeing the daily operations of our world-class spa facilities ensuring exceptional guest experiences and maintaining the highest standards of service.
- Assist in managing the day-to-day operations of the spa and wellness facilities
- Support the Spa & Wellness Manager in developing and implementing strategies to enhance guest satisfaction and increase revenue
- Supervise and train spa staff ensuring they deliver exceptional customer service and adhere to brand standards
- Oversee scheduling inventory management and maintenance of spa equipment and supplies
- Ensure compliance with health and safety regulations and maintain a clean safe environment for guests and staff
- Assist in managing the spas budget including monitoring expenses and identifying cost-saving opportunities
- Collaborate with other departments to create and promote spa packages and special offers
- Handle guest inquiries feedback and concerns professionally and efficiently
- Stay informed about industry trends and implement innovative spa treatments and wellness programs
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or related field
- Minimum 3-5 years of experience in spa and wellness management or related field preferably in luxury hospitality settings
- Proven track record in team leadership staff training and performance management
- Strong knowledge of spa operations treatments and wellness trends
- Excellent customer service skills with the ability to anticipate and exceed guest expectations
- Proficiency in spa management software and Microsoft Office Suite
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Financial acumen with experience in budgeting and revenue management
- Knowledge of health and safety regulations in the spa industry
- Spa management certification preferred
- Flexibility to work varying shifts including weekends and holidays
- Ability to speak Arabic is a plus
Additional Information :
Whats in it for you...
The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.
The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
A competitive package and excellent opportunities for professional growth.
Outstanding discounts across the global Accor and luxury brand network.
Remote Work :
No
Employment Type :
Full-time
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