City Manager (KSA)
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for a City Manager to drive growth for Calo in Riyadh Saudi Arabia.
We believe business is a team sport.
The sport is about solving customer problems.
The bigger the problem and the more people who have it the more you win.
The score
Growth revenue and long-term value.
Customers reward you with their hard-earned money when you solve their problem well.
They come back when nobody else does it better.
Were looking for the captain of our Riyadh market.
First what is Calo
Calo is a meal subscription startup on a mission to make healthy eating easy. Over the past six years weve delivered tens of millions of meals to hundreds of thousands of customers across seven countries and we still feel like day one. Now were embarking on an AI-powered transformation to change how the world eats and make healthy meals better faster and more affordable.
Calo in numbers and facts
Operating internationally in 7 countries (Bahrain Saudi Arabia United Arab Emirates Kuwait Qatar Oman the UK)
1600 full-time people across all geographies
80 Million Dollars in funding till date on the road to an IPO within the next two years (Latest news here)
One of the fastest-growing food-tech startups globally today but thats not important; whats important is serving the customers better while scaling a winning company culture
Some Context on the Role
Weve scaled fast across markets but we believe the only way to win globally is to win locally.
Winning locally means:
Deeply understanding the customer
Knowing the city better than anyone else
Making decisions based on data insight and growth impact
This role is not about running operations.
Its about growing a market.
Youll act as the bridge between HQ and Riyadh representing the customer the market and the growth opportunity.
Were entrepreneurial by nature.
We love people with ownership agency and bias for action.
Were looking for someone who thinks and acts like an owner embodies our values and genuinely believes in our mission.
Our values are summed up in GOWKII:
Growth. Obsession. Winning. Kindness. Impact. Integrity.
Back to the role what does it mean to be a City Manager
Simply put:
Your role is to help us win in Riyadh.
How Do We Define Winning
We believe the business scoreboard is growth that is:
Customer-led
Data-driven
Sustainable
Growth is achieved by:
Obsessing over what the customer wants
Translating insight into product growth and experience decisions
Expanding the market in the best interest of both the customer and the business
You wont be judged by how busy you are
Youll be judged by impact.
The Mission
The mission is simple to describe (and hard to execute):
Grow the Riyadh market sustainably by deeply understanding customers and unlocking meaningful incremental growth.
No buzzwords.
No vanity metrics.
Just real impact.
The How (Were Hoping Youll Help Us Shape This)
But if we had to guess it would look something like:
Obsess over the Riyadh customer
Understand their behavior motivations pain points and what makes them stay.
Obsess over product and experience
Identify what will genuinely move the needle for customers and push for it internally.
Use data to decide
Base actions on insights not opinions. Measure. Learn. Iterate.
Be the voice of the market
Represent Riyadh inside the company and advocate for what the customer truly needs.
Keep score
Growth retention engagement and long-term value matter. If were solving real problems well the results will follow.
Are you a good fit Ask yourself this.
Forget titles for a second.
From experience
Youve worked in growth-focused roles (growth strategy market expansion product-led growth business growth or similar).
Youve operated in environments where growth decisions were driven by data not opinions.
You have hands-on exposure to the Saudi market with strong familiarity with Riyadh specifically.
Youve partnered closely with product growth or customer teams and understand how these functions connect to drive impact.
From who you are
You are deeply customer-obsessed you naturally think from the customers point of view.
Youre analytical by nature and comfortable using data to guide decisions and challenge assumptions.
You learn fast adapt quickly and dont get stuck in rigid ways of working.
You care more about impact than titles and you take ownership naturally.
You think in terms of long-term value not short-term wins.
You do not need food industry experience.
In fact we often prefer people who are not overly operationally driven.
Advice on Applying
We receive a lot of applications and its hard to judge someone from a CV alone.
If you want to stand out:
Record a short video (23 minutes) telling us:
Why this role excites you
How you think about growth and customers
Why Riyadh is a market you understand deeply
Upload it as an unlisted link and share it with your application.
If youve read this far thank you.
Were excited to meet people who want to build grow and win with us.
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
