Room Attendant
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Our Ambassador will:
Clean and service guest rooms in line with Sofitel brand standards including turndown service and deep cleaning as required
Maintain public areas back-of-house spaces staff facilities balconies carpets and washrooms to impeccable standards
Ensure all housekeeping equipment storerooms and trolleys are clean organised and well maintained; assist with stocktakes
Handle laundry duties linen deliveries restocking of room items and support with heavy lifting when required
Use cleaning agents correctly and safely in accordance with health and safety regulations
Report maintenance issues and defective equipment promptly
Assist guests courteously with requests escalating where appropriate
Maintain strict security key control and guest confidentiality at all times
Support the wider Housekeeping team with room set-ups extra beds accessibility items and general duties as required
Qualifications :
- Prior housekeeping or cleaning experience in a luxury hotel or similar environment preferred
- Strong attention to detail and commitment to maintaining high cleanliness standards
- Excellent customer service skills with a friendly and professional demeanor
- Good level of physical fitness. This role has physical demands of lifting and carrying and being on your feet.
- Ability to work efficiently under pressure and manage time effectively
- Flexibility to work various shifts including weekends and holidays
- Knowledge of cleaning products procedures and safety protocols
- Ability to work independently and collaboratively as part of a team
- Basic English language skills for communicating with guests and team members
- Reliable and punctual with a strong work ethic
Additional Information :
- Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage Accommodation Worldwide
- Complimentary Meals on shift
- Accors Parental Leave Scheme - up to 12 weeks
- Access to our Employee Assistance Program
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Time Management
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Industrial Cleaning
- Laundry
- Guest Relations Experience
- Host/Hostess Experience
- Cleaning Experience
- Custodial Experience
- Commercial Cleaning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
