Automotive Service Manager
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Ira Ford Saco is seeking an experienced Automotive Service Manager to lead our service department operations. This role oversees daily workflow team performance warranty processes and customer satisfaction while driving efficiency and profitability. The ideal candidate has dealership service leadership experience and a hands-on management style.
Key Responsibilities
Manage daily service department operations scheduling and workflow
Lead train and support service advisors and technicians
Oversee warranty administration to ensure compliance and maximize recovery
Supervise mobile service operations and off-site service performance
Resolve escalated customer concerns and maintain high CSI scores
Monitor KPIs labor efficiency expenses and department profitability
Coordinate with Parts Sales and Body Shop departments
Ensure compliance with manufacturer safety and dealership standards
Qualifications
Previous Service Manager or senior service leadership experience required
Automotive dealership experience strongly preferred
Strong leadership communication and organizational skills
Working knowledge of dealership DMS systems (CDK Reynolds & Reynolds AutoMate Xtime preferred)
Understanding of service operations diagnostics and warranty processes
Valid drivers license with a clean driving record
Compensation & Benefits
Competitive salary with performance incentives
Medical dental and vision insurance
401(k) with company match
Paid time off and holidays
Employee discounts on vehicles parts and service
Ongoing training and development
Uniforms provided
Ira FordSaco is an Equal Opportunity Employer. We prohibit discrimination or harassment based on race color religion sex national origin age disability veteran status sexual orientation gender identity or expression or any other characteristic protected by law.
Required Experience:
Manager
Key Skills
- Sales Experience
- Mechanic Experience
- Customer Service
- Dealership Experience
- GM Vehicles
- Management Experience
- Upselling
- Auto Service Management
- Automotive Repair
- Computer Literacy
- Leadership Experience
- Automotive Service
About Company
Ira Ford Saco is looking for an Experienced Ford Service Advisor! The responsibilities of a Ford Service Advisor include greeting customers, listening to their ...
