Hospice Intake Manager
Starting Salary: $65k-$75k/ yr BOE
Schedule: Monday-Friday 8:00 AM- 4:30 PM OC
Location: Hilliard Ohio
Requirements of the Intake Coordinator role:
Hospice Intake experience is required
Intake Leadership experience is required
Must be proficient in the use of EMR systems including HomeCareHomeBase (HCHB)/ PointCare
Must be computer literate able to maintain simple records
Must be able to communicate effectively orally and in writing
About the Intake Coordinator role:
Oversee and manage all hospice intake and referral processes for Care360 Hospice locations
Answer incoming phone calls and receive all hospice referral and intake information in a timely professional and compassionate manner
Complete referral and intake forms accurately and route documentation appropriately for admission approval for all Care360 Hospice locations
Verify Medicare coverage and confirm benefit periods by reviewing common working files and payer systems
Assist in scheduling appropriately skilled interdisciplinary team members to support new admissions and input scheduling information into the computer system
Provide clear explanations of hospice services and benefits to patients families and community contacts
Support marketing representatives with marketing and relationship-building activities to promote and maintain referral sources
Supervise train and support Hospice Intake Coordinators to ensure accurate timely and compliant admissions
Ensure intake documentation is complete accurate and routed appropriately for admission approval
Monitor Medicare coverage verification benefit period tracking and payer compliance
Serve as the escalation point for complex referrals eligibility issues or payer challenges
Ensure compliance with CMS Medicare and hospice regulatory requirements
Perform other duties as directed
Why work with Care 360 Hospice:
Medical dental and vision health Insurance
Paid Time Off
401(k) Matching
Life Insurance
Growth opportunities
NEXT STEPS
We appreciate your interest in our Hospice Intake Manager position. After applying our recruiters will contact you with the next steps.
Care360 Hospice
3455 Mill Run Drive Suite 900
Hilliard Ohio 43026
Care 360 Hospice is an Equal Opportunity Employer M/F/D.
Required Experience:
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