Coordinator, Patient Access Services
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorship and leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship development leadership more
8:00a-4:30p / Full Time / 40hrs
Description
JOB DESCRIPTION:
- The function of the Coordinator Patient Access Services is responsible for the coordination communication and training of the patient access teams for Emory Hospitals in conjunction with the training team.
- Assists (Supervisor/Manager) to define duties and responsibilities of staff; assigns work monitors progress of work and ensures timely completion of assigned tasks.
- The Coordinator Patient Access Services provides continuity during the initial and ongoing training of employees throughout the patient access teams for Emory Hospitals.
- Provides ongoing performance feedback addresses problems to new and existing employees.
- Assists with departmental workflow as needed ensures timely registrations by staff and cross-trains in other Access Departments and Facilities.
- Maintains thorough understanding of insurance registration scheduling referrals authorizations and account follow-up.
- Monitors daily/monthly collections patient flow and wait times.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- Three years healthcare customer services or related job experience preferred.
- Knowledge of Medicare Medicaid and other commercial payers (HMO PPO) preferred.
- The following certifications are preferred: CHAA (Certified Healthcare Access Associate) CFC (Certified Financial Counselor) and CPAR (Certified Patient Account Representative).
- Associate or bachelor degree may be accepted in lieu of certification requirements.
- Typing skills with a minimum of 35 wpm have working knowledge of Medical terminology ICD-9/10 and CPT-4 basics Detailed-oriented effective communication skills leadership problem solving interpersonal and customer service skills.
PHYSICAL REQUIREMENTS: (Light); 11-20 lbs 0-33% of the workday (occasionally); 01-10 lbs 34-66% of the workday (frequently) Negligible 67-100% of the workday (constantly) Lifting 20 lbs max Carrying of objects up to 10 lbs Occasional to frequent standing & walking; Occasional to frequent sitting; close eye work (computers typing reading writing); Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.
Required Experience:
IC
Key Skills
- Active Directory
- Identity & Access Management
- LDAP
- SAFe
- Assistive Technologies
- Authentication
- Pediatrics Experience
- NVDA
- Sailpoint
- SSH
- SSO
- Oracle
About Company
"Have a Coke and a smile" means more to Emory University than it does to the rest of the world. The school, which has some 13,300 students and about 12,500 staff and faculty members, has a very low student-teacher ratio of about 7:1. It changed from Emory College to Emory University i ... View more
