In-Room Dining Server

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

The In-Room Dining Server is responsible for providing the highest quality of service to guests in an attentive courteous and efficient manner. He/she is also responsible for setting up and delivering guests orders and requests.

Employees must at all times be attentive friendly helpful and courteous to all guests managers and fellow employees.
Have a thorough knowledge of menus and current specials in applicable outlets.
Service guests with all food and beverage requirements in an attentive courteous and efficient manner.
Work in a tidy and organized manner.
Some instances may require cash handling.
Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
Ensure that all In-Room Dining equipment is well maintained.
Service guests to the standard In-Room Dining steps of service.
Breakdown In-Room Dining tables and linen in the dish room according to established standards.
Be familiar with fire extinguishers locations and know how to use them.
Receive and deliver food and beverage orders and while offering a distinctive dining experience.
Submit daily requisitions of items needed for the operation.
Ensure overall guest satisfaction.
Other duties as assigned.

Qualifications :

Education & Experience:

High School diploma or equivalent.
Excellent reading writing and oral proficiency in the English language.
2 years food and beverage serving and/or related food and beverage experience at a luxury hotel or restaurant.

Physical Requirements:

Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally and /or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
Ability to stand for the entire shift.
Must be able to maneuver and travel with an In-Room Dining table or service tray.
Available to work AM PM Weekends and Holidays.

General Requirements:

Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive friendly courteous and service oriented manner.
Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Raffles Hotel Standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag.
Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
Must be able to understand and apply com
Must be able to understand and apply complex information data etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative including anticipating guest or operational needs.
Perform other duties as requested by management.
Maintain a friendly and warm demeanor at all times.

Additional Information :

Hourly Wage: Intro rate at $16.20 - wage after 90-day probationary period at $18.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical dental vision and life insurance.
Personalized development opportunities across Accors extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities

Remote Work :

Employment Type :

Full-time

Employees must at all times be attentive friendly helpful and courteous to all guests managers and fellow employees.
Have a thorough knowledge of menus and current specials in applicable outlets.
Service guests with all food and beverage requirements in an attentive courteous and efficient manner.
Work in a tidy and organized manner.
Some instances may require cash handling.
Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
Ensure that all In-Room Dining equipment is well maintained.
Service guests to the standard In-Room Dining steps of service.
Breakdown In-Room Dining tables and linen in the dish room according to established standards.
Be familiar with fire extinguishers locations and know how to use them.
Receive and deliver food and beverage orders and while offering a distinctive dining experience.
Submit daily requisitions of items needed for the operation.
Ensure overall guest satisfaction.
Other duties as assigned.

Qualifications :

Education & Experience:

High School diploma or equivalent.
Excellent reading writing and oral proficiency in the English language.
2 years food and beverage serving and/or related food and beverage experience at a luxury hotel or restaurant.

Physical Requirements:

Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally and /or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
Ability to stand for the entire shift.
Must be able to maneuver and travel with an In-Room Dining table or service tray.
Available to work AM PM Weekends and Holidays.

General Requirements:

Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive friendly courteous and service oriented manner.
Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Raffles Hotel Standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag.
Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
Must be able to understand and apply com
Must be able to understand and apply complex information data etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative including anticipating guest or operational needs.
Perform other duties as requested by management.
Maintain a friendly and warm demeanor at all times.

Additional Information :

Hourly Wage: Intro rate at $16.20 - wage after 90-day probationary period at $18.00
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical dental vision and life insurance.
Personalized development opportunities across Accors extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities

Remote Work :

Employment Type :

Full-time

Key Skills

Disaster Recovery
Information Management
Network Administration
Active Directory
VMware
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Microsoft Windows Server
Windows
Microsoft Exchange
SAN
Database Administration
Dns

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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