Job Description:
Joining the American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped communities made whole and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others youre cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
OUR IDEAL CANDIDATE:
If you are energetic self-motivated enjoy working with volunteers and like the fast pace of sales the American Red Cross has an opportunity for you!
We have an opening on our Donor Recruitment team for a Donor Recruitment Specialist!
As an employee at the American Red Cross you could be on the front lines of making a positive impact on our community. Join our non-profit organization where your heart and mind go to work!
WHERE YOUR CAREER IS A FORCE GOOD:
Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests hold dates hours of operation staffing directions volunteer needs collateral materials needed special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff.
Handles customer inquiries and requests in a professional courteous helpful and timely manner. Prepares and maintains all account files including correspondence operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity.
Using approved templates and/or campaign materials may localize blood drive collateral (posters flyers table tents paycheck stuffers) to include location date time goal etc.
Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual semi-annual and/or quarterly basis.
Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process CRM Status Report review and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members.
Required Experience:
IC
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