About the role:
The Implementation Specialist will be part of a Global Team implementing Thomson Reuters ONESOURCE Global Trade solutions for multiple organizations and companies globally. Our solution offers content and tools for Material Classifications Denied party screenings Import and Export Management Duty Deferral Programs Free Trade Agreements and more.
Design: work with clients to translate their business processes into our solutions. Lead requirements sessions.
Configure: set up the system to meet the clients needs. Deliver technical configuration primarily via SQL and XML.
Test: prepare and execute test scripts.
Training: train the key user using our solution.
Deploy: assist the client in production (hyper-care period) then transition to support.
Engage with internal teams to deliver end-to-end solutions (Product Management Sys Engineering etc.).
Participation in projects in the US and global projects.
About you:
3 years related work experience.
Fluent in English.
Basic knowledge of SQL XML.
Experience with process analysis design & mapping.
Ability to work on multiple projects concurrently.
Must be able to work effectively with remote teams.
Must have excellent interpersonal and written communication skills.
Ability to travel as needed to client sites and assist with implementations
Exposure to areas related to our global trade solution (import export compliance material classification etc.).
Experience with solutions for global trade (ONESOURCE Global Trade Integration Point SAP GTS Descartes AmberRoad E2Open etc.)
Experience Implementing Enterprise Software including Cloud Solutions and third-party applications
Experience with ERP systems such as SAP Oracle SalesForce NetSuite Microsoft Dynamics JDE QAD etc.
Experience creating and executing test cases and test scripts
Education Required
Higher Education Degree or Diploma Supply Chain International Business or Computer Science preferred
Other Qualifications:
Excellent communication skills in interacting with management and communicating with both internal and external stakeholders.
Strong customer-facing experience and skills.
Strong desire to learn & highly self-motivated.
Ability to multi-task and work under tight deadlines in a fast-paced environment.
Possesses a professional and cooperative attitude.
Self-starter who works well both independently and on a team.
Experience being managed by remote teams/offices.
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Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
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