Product Specialist

Job Description

Were AtkinsRéalis a world class Engineering Services and Nuclear organization. We connect people data and technology to transform the worlds infrastructure and energy systems. Together with our industry partners and clients and our global team of consultants designers engineers and project managers we can change the world. Created by the integration of long-standing organizations dating back to 1911 we are a world-leading professional services company dedicated to engineering a better future for our planet and its people. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting advisory & environmental services intelligent networks & cybersecurity design & engineering procurement project & construction management operations & maintenance decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors.

News and information are available at or follow us on LinkedIn.

Our teams take great pride in delivering some of the worlds most prestigious projects. This success is driven by our talented people whose diverse perspectives expertise and knowledge set us apart. Join us and youll be part of our genuinely collaborative environment where everyone is supported to make the most of their talents and expertise.

When it comes to work-life balance AtkinsRéalis is a great place to be. So lets discuss how our flexible and remote working policies can support your priorities. Were passionate about are work while valuing each other equally. So ask us about some of our recent pledges for Womens Equality and being a Disability Confident and Inclusive Employer.

Background:

This role is responsible for the support on-going success and continuous improvement of Engineering Design Systems or services in the Digital Engineering space. Working within a small global team that provides third line support of Engineering Solutions ensuring their availability deploying new solutions providing expert (third line) user and Business support.

The team supports a diverse range of solutions that includes but is not limited to BIM Toolsets (CAD/Modelling Hexagon Bentley Autodesk) Geospatial systems (ESRI ArcGIS) CDE (Bentley ProjectWise) PLM (Autodesk Vault)

Job Responsibilities:

• Work within globally distributed team providing third line support to various Engineering applications requiring liaison with varied Internal Engineering Disciplines Internal allied IT Services End Users Systems vendors.
• Use a deep product knowledge at third and fourth line with a fix it once mind set passing documented solutions and scripts to first- and second-line support functions.
• Provide Technical consultancy where required in the development and implementation of additional or new systems.
• Installation configuration and Deployment of Engineering focused applications on Microsoft Windows based Server environments.
• Performs such other duties as the Supervisor may from time to time deem necessary.

Experience:

• Experience of Third Line Application Support in a Service Desk orientated environment.
• Experience of working with software suppliers and vendors. Experience in working as part of a Project Team to provide Technical Expertise in various scenarios Platform Upgrades New Applications etc.
• Experience of PowerShell Scripting regarding support functions provisioning and deployment on Windows Servers preferred.

Individual Qualities:

• Well-rounded individual who will contribute to a highly effective team delivering application/service support to our customers.
• Knowledge and exposure to various Engineering Tools and application Support e.g.: CAD/Modelling Tools BIM Tools Bentley Autodesk and Hexagon suite Products Autodesk Vault Bentley ProjectWise Hexagon SmartPlant etc.
• Knowledge of Microsoft Windows Server systems for Admin and Support. Deployment installation and configuration of Engineering focused applications will be required on these platforms.

What We Can Offer You:

• Varied interesting and meaningful work.
• A hybrid working environment with flexibility and great opportunities.
• Opportunities for training and as the team grows career progression or sideways moves.
• An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.

Why work for AtkinsRéalis

We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individuals abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.

Meeting Your Needs:

To help you get the most out of life in and outside of work we offer employees Total Reward.
Making sure youre supported is important to us. So if you identify as having a disability tell us ahead of your interview and well discuss any adjustments you might need.

Additional Information:

We are an equal opportunity drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves thrive and develop. To help embed inclusion for all from day one we offer a range of family friendly inclusive employment policies flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer we value applications from all backgrounds cultures and ability.

We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect use and transfer your Personal Data.

Link: Equality diversity & inclusion Atkins India ()

Worker Type

Job Type

At AtkinsRéalis we seek to hire individuals with diverse characteristics backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender ethnic or national origin sexual identity and orientation age religion or disability but enriches itself through these differences.