Engineering Operations Technician

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician youll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazons front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain operate and troubleshoot Data Center Operations Mission Critical Facilities which includes stand-by diesel generators and related fuel systems as well as three phase electrical systems such as: switch gear UPSs PDUs wet cell batteries and associated systems CRAC centrifugal chillers cooling towers/water chemical system air handlers and associated systems pumps & motors.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: Amazon does not sponsor for immigration including for H-1B TN and other non-immigrant visas for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.


Key job responsibilities
- Daily building rounds to monitor and record information from electrical mechanical and fire/life safety equipment to ensure 24/7 reliability and availability

- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)

- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)

- Perform rack installs and rack decommissioning within internal SLA

- Perform PM troubleshooting root cause analysis and repair of electrical and mechanical equipment

- Technical writing to support change management program

- Monitor daily work requests and manage to resolution and execute projects from conception to completion

- On-site support of contractors sub-contractors and vendors ensuring that all work performed is in accordance with established practices procedures & local legislation

- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

- Role may support more than one location/site.

Physical Requirements:
- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

- Regularly lift and/or move up to 39 pounds independently

- Participate in group lifts for 40 pounds

- Maintain balance and perform construction tasks while on a ladder

- Regularly walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch or crawl climb stairs twist bend work above shoulders grasp carry push and pull objects into position

- Work in an environment requiring provided ear protection


A day in the life
This role acts as Amazons front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting reporting to a sites Data Center Facility Manager (FM). They will maintain operate and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems 3 phase electrical systems such as switchgear UPS units PDUs and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units centrifugal chillers cooling towers water systems air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment building automation systems and general facilities equipment.

About the team
Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.


- 2 years of electrical or mechanical experience
- 2 years of Microsoft Office products and applications experience
- Ability to work on a flexible schedule including days nights and/or weekends.

- Experience working in a data center or mission critical facility (example: hospital military facility public safety facility etc.)
- Associate or higher education in related field
- Experience with reading and writing procedures technical documents and engineering drawings
- Must be able to work in an environment that involves walking stooping bending and climbing to access equipment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68300/year in our lowest geographic market up to $152700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.