Triage Registered Nurse Gilchrist

GBMC Healthcare

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profile Job Location:

Towson, MD - USA

profile Monthly Salary: $ 64992 - 99876
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

The Triage RN reports to Associate Clinical Director. He/she is responsible for triaging patient and caregiver telephone calls assisting in the solution palliation of symptoms and provision of education. Assists with identifying patient/family care needs and for providing nursing and supportive care for the terminally ill patient and their families in conjunction with case managers and physicians. Maintains relationships with families and patients. Provides support to care team members by acting as a liaison/coordinator with physician offices insurance case managers pharmacies and DME company.

Education:
Diploma ADN and/or BSN from an accredited institution
Licensures/Certifications:
Current Maryland State license as a Registered Nurse
Experience:
One to two years of nursing. Home Health Hospice or triage experience required
Skills:
Strong time management skills
Strong organizational skills
Excellent interpersonal and communication skills with ability to interact with a diverse population.
Ability to be patient and family focused
Skill in the use of EMR (Electronic Medical Record) and/or ability to learn
Knowledgeable of universal precautions for infection control and practices safe nursing standards for self-protection
Ability to perform consistently in stressful situations.
Strong and creative problem-solving skills with the ability to prioritize and delegate.
Ability to simultaneously handle multiple assignments and projects with attention to details efficiency and accuracy and deadlines.

Principal Duties and Responsibilities:
Triages all patient and caregiver calls assisting in the solutions palliation of symptoms and provision of education.
Serves as a liaison with physician offices on behalf of the care team.
Provides immediate response and emotional support to the family at the time of death call.
May assist in the coordination of changes in patient level of care.
May communicate with insurance case managers on behalf of the care team. Documents discussions in detail.
Assists with pharmacy issues (ordering medication refills securing scripts for controlled substances problem solves breakdown in systems communications).
Orders supplies and durable medical equipment as appropriate and documents same in the EMR
Coordinates equipment pick up with vendor representative as necessary.
Trends calls prospectively to determine patterns by team/provider and identifies opportunities for improvement.
Deploys staff as needed to address patient and family assessed needs.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

  • Treats others with fairness kindness and respect for personal dignity and privacy
  • Listens and responds appropriately to others needs feelings and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

  • Meets and/or exceeds customer expectations
  • Actively pursues learning and self-development
  • Pays attention to detail; follows through

Accountability

I will be professional in the way I act look and speak. I will take ownership to solve problems.

  • Sets a positive professional example for others
  • Takes ownership of problems and does what is needed to solve them
  • Appropriately plans and utilizes required resources for various job duties
  • Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

  • Works cooperatively and collaboratively with others for the success of the team
  • Addresses and resolves conflict in a positive way
  • Seeks out the ideas of others to reach the best solutions
  • Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

  • Demonstrates honesty integrity and good judgment
  • Respects the cultural psychosocial and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

  • Embraces change and improvement in the work environment
  • Continuously seeks to improve the quality of products/services
  • Displays flexibility in dealing with new situations or obstacles
  • Achieves results on time by focusing on priorities and manages time efficiently

Pay Range

$64992.56 - $99876.12

Final salary offer will be based on the candidates qualifications education experience and alignment with our organizational needs.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.


Required Experience:

IC

The Triage RN reports to Associate Clinical Director. He/she is responsible for triaging patient and caregiver telephone calls assisting in the solution palliation of symptoms and provision of education. Assists with identifying patient/family care needs and for providing nursing and supportive car...
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Key Skills

  • EMR Systems
  • Hospital Experience
  • Acute Care
  • ICU Experience
  • Hospice Care
  • Workers' Compensation Law
  • Home Care
  • Nursing
  • Catheterization
  • Critical Care Experience
  • Medication Administration
  • Tube Feeding

About Company

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Discover GBMC HealthCare - a leading medical center, advanced primary care, and hospice provider committed to compassionate patient care and cutting-edge treatments. Offering a wide range of medical services and expert physicians dedicated to your well-being, both on campus and in you ... View more

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